Office administrator

Job Description

Job Description

Neuro Home Health is looking for the best of the best. We are looking for someone who aligns with our core values and seeks a profession in the healthcare industry. 

What You’ll Do:

• Connect deeply with clients
• Schedule patients and staff
• Take vital signs and set up patients in room for the physician
• Carry out care plans with oversight from the Registered Nurse (includes assistance with activities of daily living, personal care, medication reminders, assistance using medical devices, meal preparation, companionship, light housekeeping, etc.)
• Review charts
• Manage staff

You’ll Fit In If:

• You’re warm, compassionate, patient, intelligent, cheerful, trustworthy, and reliable
• You’re deeply committed to caring for others
• You take initiative, are resourceful, and communicate effectively
• You have an unwavering, passionate commitment to the customer experience and service excellence

Our Promise to You:

• A culture of appreciation, gratitude and excellence.  You'll feel like family, and you'll notice it right away! We do everything we can to ensure that your voice is heard and that you feel supported.
• Stability Full-time, part-time. Our open office hours are M-F 8-12. 1 day of admin work.
• The support you need to be successful.  

The right person must have experience, business acumen, and professional relationships specific to the stated mission of the organization. This person must also demonstrate self-confidence, and positive attitude, toward self and others and maintains commitment and enthusiasm to goal achievement. In addition, develop, and implement, improved methods of operation, to identify, and evaluate, personal strengths and weaknesses, of self and others and to objectively supervise, without personal bias toward individuals. At least 2-year experience in sales, marketing, nursing or social work, interacting with health agencies/professionals. Must be organized and detail oriented. Must be able to effectively communicate, both, in writing, and orally, in English. Must be able to interact with health professional, at all levels.

  RESPONSIBILITIES 

• Drive business growth by meeting or exceeding census goals.
• Schedule patients, take vitals signs, set patient's up in rooms.
• Staff Schedules
• Mantain staff files up to date according to florida laws
• Office management
• Work closely with physician
• Answer calls, collaborate with local facilities and case managers
• Is responsible for interaction, in the community, and promoting company services.
• Analyze the potential of the company's service area, to determine target markets.
• Expand community base and develop referral relationships with but not limited to: senior-service organizations, case managers/discharge planners from hospitals, rehabs and nursing homes, adult day care centers, geriatric physicians, assisted living, retirement communities, etc.
• Understand local industry trends to represent and differentiate the company and its services in the market.
• Accurately generate required reports and documentation of marketing activity including weekly schedule, marketing action plan, activity log, etc., within designated time frame.
• Effective utilization of company resources to ensure an appropriate return on investment.
• Takes an active role in developing the marketing plan and budget with VP of Business Development by assessing community needs, outlining marketing strategy/objectives, identifying major competitors and identifying specific marketing action items with measurable goals.
• Develop relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. Majority of time (95%) allocated to external sales development.
• Actively seeks out and identifies new referral sources and consistently seeks to expand targets to achieve census objectives.
• Effectively utilizes CMR Company tool to maintain accurate and up to date information on the CRM tools.
• Takes active role in business meetings. Meets weekly with Administrator/department heads to discuss marketing opportunities, concerns and solutions. Meets regularly with nursing to discuss clinical service levels.
• Other duties, responsibilities and activities may change or assigned at any time with or without