Administrative Support Specialist

Administrative Support Specialist – Inside Sales Team

Pacific Office Automation, the largest independently-owned document imaging and technology dealer in the nation, is looking for an organized, detail-oriented Administrative Support Specialist to join our Inside Sales team. This role plays a critical part in ensuring smooth day-to-day operations for our sales representatives and enhancing the overall customer experience.

If you're someone who thrives in a fast-paced, team-oriented environment and loves being the go-to resource for administrative support, we want to hear from you!

What You'll Do:

• Provide administrative support to the Inside Sales team, including scheduling meetings, processing sales documentation, and organizing internal communications
• Assist with customer onboarding, order entry, and tracking of sales pipeline activities
• Handle accounts receivable tasks, including invoicing, payment follow-ups, and maintaining accurate customer records
• Answer high-volume phone calls and emails from customers and vendors, ensuring professional and timely responses
• Update and maintain CRM systems and Excel spreadsheets for tracking leads, orders, and sales performance
• Prepare and format reports, presentations, and documents as requested by sales leadership
• Work closely with internal departments (logistics, service, finance) to coordinate and streamline customer delivery and installation processes
• Troubleshoot customer inquiries and escalate issues appropriately
• Help manage inventory and supplies related to sales documentation and promotional materials

What You Bring:

• 2+ years of experience in an administrative, customer service, or sales support role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong written and verbal communication skills
• Excellent time management and multitasking ability
• High attention to detail and accuracy in data entry
• Ability to work independently and as part of a collaborative team

Why You'll Love Working Here:

• Be part of a high-performing sales team that values your contributions
• Access to ongoing training and professional development
• Growth opportunities into senior administrative or operational roles
• Friendly and team-focused work culture
• Comprehensive benefits package:
• Medical, Dental, Vision, and Life Insurance
• 401(k) with employer match
• Paid Vacation, Sick Leave, and PTO
• FSA/HSA Programs

Opportunity to grow with Inside Sales and beyond!

Diversity and Inclusion at POA

At Pacific Office Automation, we're proud of our inclusive workplace. We believe our employees' diverse backgrounds and experiences drive our innovation and success. We are committed to creating an environment where all voices are heard and respected.

Join a company where your administrative skills are truly valued — and where you can grow! Apply today.