Administrative Officer

Agency Adult Correction Division General Counsel Job Classification Title Administrative Officer II (NS) Position Number 60056218 Grade NC12 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work The Administrative Officer II oversees the Electronic Document Management System (EDMS) within Combined Records, serving as the technical expert for OmniDocs and OmniScan. This role manages daily operations, supervises staff, ensures data accuracy, and maintains compliance with confidentiality and records‑management standards. The AOII provides high‑level system support, resolves complex technical issues, and coordinates with key stakeholders to ensure the integrity of offender records and seamless workflow across the division Job Duties Oversee daily EDMS operations, including scheduling, record delivery logistics, and processing discharged offender records. Provide system administration and quality assurance for OmniDocs and OmniScan, including advanced data repairs and troubleshooting. Supervise EDMS staff, coordinate training, and implement cross‑training to ensure business continuity. Manage human resource activities for Combined Records, including performance oversight and addressing complex employee matters. Serve as primary liaison with Prison Administration and the Parole Commission to resolve technical inquiries and obtain required legal documents. Ensure compliance with departmental policies regarding confidentiality, records management, and release of information. Maintain accuracy and integrity of offender records through ongoing monitoring and adherence to established standards. Exercise independent judgment to address complex administrative and operational issues effectively. Knowledge Skills and Abilities/Management Preferences Recruitment Range is $47,703 - $83,479 Working hours will be 8:00am to 5:00pm. Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Comprehensive knowledge in OmniDocs/OmniScan, OPUS offender records retention. Significant experience in administrative management, preferably within a correctional or legal records environment. Experience supervising personnel, providing training and education, and overseeing performance management. Working knowledge of the principles and practices of Department of Adult Correction (DAC) policies and procedures, public administration, and business administration. Ability to exercise good judgment in analyzing situations and making decisions within area of responsibility; able to learn and apply rules, procedures, and practices. Posting Details The Posting Will Close At 11:59 P.M. The Night Before The End Date State Benefits and Organization State Benefits Information: The State of North Carolina offers a comprehensive benefits package including: Health Insurance options Retirement Plans NCFlex Supplemental Benefits Paid Vacation, Sick, and Community Service Leave Paid Parental Leave Visit the State Benefits website for additional information. The Combined Records section is responsible for the development and maintenance of offender records and the calculation of sentences for all offenders who are incarcerated in the North Carolina Department of Adult Correction facilities. The staff at Combined Records obtain information from a variety of sources, including the courts, the Post-Release Supervision/Parole Commission, the North Carolina Department of Justice, the Attorney General's Office, and federal, state, and county law enforcement agencies. The section also provides auxiliary services to the Post-Release Supervision/Parole Commission, Community Supervision, and the Extradition Office. Recruitment and Education Application Process text has been removed in this refined version. For completeness, see the original posting for requirements on how to apply. Education and Experience Bachelor’s degree from an appropriately accredited institution and three years of experience in personnel, budgeting, research or administrative management OR An equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. PREA Requirement The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent, Detect, and Respond to Prison Rape. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below Minimum Education and Experience Some state job postings say you can qualify by an equivalence, See the Education and Experience Equivalency Guide for details. Bachelor’s degree from an appropriately accredited institution and three years of experience in personnel, budgeting, research or administrative management OR An equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. Recruiter: Lisa Warren Byrd Email: View email address on click.appcast.io North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here. #J-18808-Ljbffr