Industrial Automation & Field Service Specialist

Job Description

Job Description

Industrial Automation & Field Service Specialist

Charlotte, NC | Hybrid / Field-Based | North American Travel

Take Your Field Service Career Into Industrial Automation

Our client is looking for an Industrial Automation & Field Service Specialist to support customers, commission equipment, troubleshoot industrial machinery, and develop expertise in PLCs, HMIs, CNC controls, and automated material handling.

If you have a background in field service, industrial maintenance, CNC machinery, or manufacturing equipment and want to build your automation skills, this role provides hands-on experience and a defined career path.

What You'll Do

• Install, commission, maintain, inspect, and troubleshoot industrial bandsaws and automated equipment
• Diagnose mechanical, electrical, hydraulic, pneumatic, and machine-control issues
• Read electrical schematics, mechanical drawings, manuals, and machine documentation
• Provide on-site technical support and communicate solutions to customers
• Troubleshoot PLCs, HMIs, sensors, VFDs, servo systems, and machine controls
• Support automated conveyors, material-feeding, measuring, and handling systems
• Assist with machine demonstrations, customer trials, and application testing
• Support new equipment installations throughout North America
• Verify machine operation and safety functions during commissioning
• Train customers on machine operation, maintenance, basic programming, and troubleshooting
• Document service activities, installations, troubleshooting, and corrective actions
• Work with Sales, Engineering, Service, and factory teams to resolve technical issues

What You Bring

• 5+ years of experience in field service, industrial maintenance, manufacturing equipment, CNC machinery, or a related technical field
• Mechanical troubleshooting and preventive maintenance experience
• Ability to read electrical schematics, blueprints, and technical manuals
• Working knowledge of electrical wiring, pneumatics, and industrial equipment
• Experience with CNC or automated production equipment
• Basic PLC knowledge and interest in developing advanced PLC/HMI skills
• Strong troubleshooting and root-cause analysis skills
• Customer service and communication skills
• Ability to work independently at customer facilities
• Valid driver's license and passport
• Willingness to travel 30–50% throughout the U.S., Canada, and Mexico

Your Automation Skills Can Grow Here

Our client provides technical development in:

• PLC and HMI programming
• Electrical and machine controls
• CNC equipment
• VFDs, sensors, and servo systems
• Hydraulic and pneumatic systems
• Automated material handling
• Machine application engineering
• Customer and dealer technical training

Preferred Experience

Experience with any of the following is a plus:

• PLC programming or troubleshooting
• HMI, VFD, sensor, or servo systems
• CNC machine setup or operation
• Equipment installation and commissioning
• Conveyors or automated material handling
• Welding or fabrication
• Customer training or technical field service

Career Path

Industrial Automation & Field Service Specialist
→ Senior Industrial Automation Specialist
→ Automation Application Engineer / Technical Application Specialist

This is an opportunity to combine hands-on field service with industrial automation and build toward advanced responsibilities in PLC/HMI troubleshooting, automation commissioning, application engineering, and technical support.

Apply today to take your field service experience into industrial automation.

 

 

Must-Have Qualifications

• 5+ years of experience in field service, industrial maintenance, manufacturing equipment, CNC machinery, or a related technical field.

• Hands-on experience with mechanical troubleshooting and preventive maintenance of industrial equipment.

• Ability to read and interpret electrical schematics, blueprints, technical manuals, and machine documentation .

• Working knowledge of electrical wiring, pneumatics, and industrial equipment .

• Experience with CNC machinery or automated production equipment .

• Basic knowledge of PLCs and industrial machine controls , with the ability and interest to develop advanced PLC/HMI skills.

• Strong troubleshooting and root-cause analysis skills across mechanical and electrical equipment.

• Ability to provide on-site technical support and communicate effectively with customers .

• Ability to work independently at customer facilities and support equipment installations and commissioning.

• Valid driver's license and passport , with willingness to travel 30–50% throughout the U.S., Canada, and Mexico .

Nice-to-Haves

• PLC programming or advanced troubleshooting experience.

• Experience with HMIs, VFDs, sensors, or servo systems .

• CNC machine setup or operation experience.

• Experience with equipment installation, commissioning, or startup .

• Experience with conveyors or automated material-handling systems .

• Welding or fabrication experience.

• Experience providing customer training or technical field service .

• Experience with machine demonstrations, customer trials, or application testing .