Shipboard PX Ops Specialist

Job Summary: Responsible for the employment onboarding and deployment processes for all shipboard theatrical production candidates, including building and distributing casting offers, ensuring compliance with company policies regarding documentation, medical clearance, and travel logistics, and liaising between Creative Studios by NCLH management, Shipboard PX Operations, and third‑party hiring partners. Responsibilities Build and send all NCLH theatrical production offer letters, negotiate terms of employment, and ensure salaries are within established ranges. Schedule newly hired, returning, and replacement crew members to the rehearsal facility and ship assignments, updating MAPS with crew movement information. Record and update all personal crew information, including passport, visa, and medical documentation. Liaise daily with crew members during the pre‑employment process to ensure all items are received and approved accordingly. Work closely with Travel and Deployment Administrators to coordinate and confirm all logistical requirements for joining crew, including air and ground transportation, and hotel arrangements. Collect and verify all documentation for joining crew has been received and is compliant with international and local requirements. Generate all crew employment documentation, including supporting visa letters, entry letters, letters of employment, and employment agreements. Work closely with the medical department to ensure all potential crew members meet the requirements for shipboard employment. Resolve requests regarding crew scheduling and movement, as well as changes to employment contracts, extensions, vacations, medical leave, and ship assignments. Manage relationships between hiring managers, Theatrical Operations, Travel and Deployment Administrators, License & Documents Administrators, and other relevant departments. Coordinate visa compliance procedures for international crew while in rehearsal in Tampa and for vessel embarkation. Assist crew members in obtaining required visas for employment, including researching visa requirements by country/nationality and providing necessary documentation. Perform other job‑related functions as assigned. Qualifications High School Diploma. Field of Study: Theater, Business Administration, or Hospitality Management. Minimum 2 years of experience in the theatrical environment, focusing on contract administration, company management, and/or human resources. Experience working with high‑capacity travel logistics is preferred. Competencies & Skills Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Teams. Knowledge of or ability to learn MAPS scheduling systems. Excellent written and verbal communication skills for effective interaction with crew, hiring partners, port agents, embassies/consulates, and HR teams. Ability to shift priorities and multitask based on scheduling and business needs. Ability to handle and maintain confidential information. Equal Opportunity Employer It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. #J-18808-Ljbffr