Experienced Veterinary Client Service Representative

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Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you!

What We're Looking For:

• Veterinary Med Experience: A solid background in vet med is required.
• Weekend Availability: Must be able to work 50% of Saturdays.
• Flexible Scheduling: Shifts start as early as 7:00 AM, so reliability and punctuality are essential.
• Call Center Experience: Previous experience managing high call volumes is a plus.
• Growth-Oriented: We're looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position.

What You'll Do:

• Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction.
• Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor.
• Handle multiple level platforms for medication refills and appointment requests.
• Collaborate with our medical and technical staff to support seamless communication and care.

What We Offer:

• A supportive team environment committed to professional development.
• Opportunities to advance within our practice.
• Competitive compensation and benefits.

If you're passionate about client care, thrive in a fast-paced environment, and are eager to grow within the veterinary field, we want to hear from you!

Apply today to join our team and be a part of providing exceptional service to pets and their families.

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 3x12
• Holidays
• Rotating weekends

Work Location: In person