Global Logistics & Shipping Coordinator

Assist end consumers with finding an authorized service center/retailer location to take their repairs. Assisting with answering calls and transferring to all departments. Shipping & Receiving Receives and reviews incoming orders from HQ, and distributes orders to the rest of the network. Signing for package, opening package and checking contents, moving to repair box, filling out SN on box ticket. Sealing completed repairs, packaging repairs to be shipped, validating packages have been signed for when picked up Ordering shipping, packaging, foam material, customer service pouches and keeping an organized multiple workstation. Attaching parts returned from task sheets to give to parts dept for auditing, transferring QC to customer service to be invoiced. Sealing and filing any completed repair that is pending shipping/pick up. Able to lift packages over 50lbs. Oracle/Account Registration Photo documentation of articles condition received. Creation of new accounts in Sales Force/Oracle. Oracle registration of incoming repairs. Serial number creation/Article requests and history look up. Move order transfers to adjust stock repairs to the correct inventory. Assisting customers with basic knowledge to maintenance on their articles. Promotional Material Stock Management Place IR order via Oracle for promotional stock material. Manage stock levels of promotional material and complete cycle counts for accuracy. Organizes and maintains inventory. Work closely with Marketing/Visual to prepare and ship all local US shipments for promotional material, visual, boxes, etc. Receives and ships operational and marketing material to the network. Order all boxes with Geneva using Oracle and maintain proper stock levels. Maintain stock levels of boxes, bags, additional material closely with Hellmann’s to ensure proper levels in the office. Special projects including but not limited to. Adding all Chopard references on the 9th floor warehouse into Oracle. Logistics Services Works with partners to provide logistical support and communicates effectively with them. (Tracking numbers, labels, organizations of pickups, etc.) Works with our brokers to provide proper documentations for international shipments. #J-18808-Ljbffr Chopard USA Ltd.