Account Manager

Job Description

Job Description

About DuraFleet

DuraFleet is a mobile fleet maintenance and repair company serving commercial fleet operators across the greater Houston area. We bring preventative maintenance, emergency roadside repairs, and full mechanical services directly to our customers' vehicles, eliminating downtime and keeping fleets moving. We operate with the systems, professionalism, and accountability of an enterprise service organization.

We're building something here, and we're looking for a driven, relationship-focused Account Manager to grow with us from the ground up.

The Role

This is not a traditional outside sales position. The DuraFleet Account Manager is a hybrid role: part business developer, part customer relationship owner, part operational coordinator. You'll be the face of the company to our fleet clients, the engine behind new account growth, and a key link between our customers and field operations.

Because we're an early-stage operation, this role carries real weight. You'll have direct impact on revenue, customer retention, and the culture we build from day one.

What You’ll Do

Business Development

• Identify, prospect, and close new commercial fleet accounts across the South Houston and East Houston market.

• Target logistics companies, trucking companies, construction fleets, HVAC and trade contractors, delivery operators, and any business that depends on a working vehicle fleet.

Account Management

• Own the relationships. Be the point of contact customers call first, trust most, and never want to leave.

• Build long-term service agreements and preventive maintenance programs — turning one-time calls into recurring revenue relationships.

Customer Communication

• Coordinate service scheduling, job status updates, and follow-ups.

• Keep customers informed and confident at every stage of the service process.

Estimate Coordination

• Work with our technicians to develop accurate service estimates and deliver them to customers professionally and promptly.

Light Dispatching & Operations Support

• Support scheduling and workflow coordination to ensure jobs are sequenced efficiently.

• Assist in identifying parts availability and timelines when needed to keep jobs moving.

Referral & Retention

• Actively seek referrals and introductions within your client network.

• Track PM schedules and proactively reach out to keep accounts engaged and on-cycle.

Reporting

• Track your pipeline, account activity, and customer interactions.

• Contribute to weekly performance reviews and KPI reporting.

What We’re Looking For

• 2+ years of B2B sales, account management, or customer-facing experience especially in fleet, logistics, automotive, or field services experience strongly preferred.

• Proven ability to prospect, build relationships, and close business.

• Strong professional communicator on the phone, sharp in writing, reliable in person.

• Highly organized with the ability to manage multiple accounts and priorities simultaneously.

• Comfortable in a fast-paced, startup environment where you’ll help write the playbook.

• Familiarity with fleet operations, commercial transportation, or trade service businesses is a major plus.

• Proficiency with job management or CRM tools (Shopmonkey or similar a bonus).

• Valid driver’s license and reliable transportation required.

Compensation & Benefits

• Competitive base salary, commensurate with experience.

• Monthly vehicle allowance.

• Gas card.

• Cell phone allowance.

• Performance-based tiered commission structure that rewards growth.

• Opportunity to grow into a senior leadership role as the business scales.

On-target earnings: Approximately $100,000–$125,000+ for a strong performer as the customer base and company revenue grow.

This role is designed to reward the right person generously. If you bring accounts and value long-term relationships, it will show in your check.

Why Join DuraFleet

• Get in early. This is a ground-floor opportunity with a company that has a clear vision and the backing to execute it.

• Real autonomy. You won’t be micromanaged, you’ll be trusted to own your territory and your accounts.

• A company that takes professionalism seriously. We’re building a brand that fleet operators respect.

• Room to grow. As DuraFleet scales, the people who helped build it will have first claim on leadership opportunities.