Front Office Receptionist - BILINGUAL

Job Description

Job Description

Description

We are seeking a highly organized and professional Front Office Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients and visitors, providing a warm and welcoming atmosphere as well as exceptional customer service. This position is vital in managing the front desk operations effectively while upholding the standards of professionalism that reflect our company’s values. The Front Office Receptionist will be responsible for efficiently managing administrative tasks that include answering and directing phone calls, greeting visitors, and managing inquiries with accuracy and courtesy. Strong communication and interpersonal skills are essential, as this role requires interaction with various stakeholders including staff, clients, and vendors. The Front Office Receptionist will be responsible for maintaining office supplies, up-keeping supply rooms, managing resource schedules, and providing support to the administration department as needed, ensuring that our office operates smoothly and efficiently. The Front Office Receptionist will assist in review and reconciliation of closed orders, focusing on completion and accuracy of data. If you have a proactive approach to problem-solving and a passion for providing excellent service, we encourage you to apply for this important role within our organization.

Responsibilities

• Greet and welcome guests in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls promptly.
• Manage resource scheduling and calendar coordination for staff.
• Maintain a clean and organized reception and lobby area.
• Provide administrative support including data entry, filing, and document preparation.
• Review and reconcile closed orders.
• Handle incoming and outgoing mail and packages efficiently.
• Assist with basic inquiries and provide information about the organization and its services.

Requirements

• High school diploma or equivalent; additional qualifications in Office Administration are a plus.
• Bilingual - English / Spanish
• Proven experience as a receptionist or in a related role is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in using office equipment such as computers, printers, and telecommunication devices.
• Familiarity with office software such as MS Office (Word, Excel, PowerPoint) and other relevant applications.
• Ability to maintain a professional demeanor and handle sensitive situations with discretion.