Product Manager

HOW YOU'LL MAKE AN IMPACT

As a Product Manager you’ll have the opportunity to make a meaningful impact by helping advance the goals of USGBC. The Product Manager is responsible for driving the strategy, development, and optimization of USGBC’s zero waste products and services, with a primary focus on TRUE and its related sub products and offerings.

This role focuses on ensuring that TRUE is strategically positioned, actively managed throughout its lifecycle, and continuously optimized to deliver customer value, strengthen market leadership, and advance USGBC’s mission and impact.

The Product Manager may manage one or more junior staff and will engage with internal team members, external stakeholders, and supervise contractors. 

Key Responsibilities

Product Strategy, Development, and Delivery

• Define, manage, and advance a clear and compelling product vision and strategy.
• Develop and maintain comprehensive product plans and roadmaps that span active development, maintenance, optimization, and retirement phases.
• Coordinate internal and external resources to ensure execution of the product plan. 
• Collect, synthesize, and prioritize customer, staff, and market inputs to inform product decisions across the portfolio.
• Act as a user and customer advocate, representing customer goals, pain points, and use cases.
• Collaborate across departments to ensure products meet business, customer, and mission objectives. 
• Work with Product Owners and delivery teams on planning, prioritization, testing, release, and maintenance activities as needed.

Product Lifecycle Management

• Actively manage assigned products across their full lifecycle, including products not in active development, ensuring they remain relevant and competitive. 
• Monitor and analyze product data to identify opportunities to increase revenue, market impact, and customer satisfaction. 
• Define and monitor product goals and success measures, and regularly report on progress, risks, and performance for assigned products.
• Partner with finance, sales, and other team to define pricing strategy, packaging, and revisions over time. 
• Identify opportunities to improve sales effectiveness through sales enablement resources, guidance, and training. Help to ensure internal teams are equipped to support products. 
• Drive continuous improvement and innovation across the portfolio performance product suite to respond to evolving market, regulatory, and customer needs. 

Market Intelligence, Positioning, and Go-to-Market Support

• Develop and maintain a deep understanding of target customer segments, including needs, pain points, motivations, and decision drivers.
• Monitor and analyze market trends, policy and regulatory drivers, and competition to inform product strategy, positioning, and prioritization. 
• Create and maintain product management artifacts, including target customer definitions, value propositions, benefit statements, and more.
• Work closely with market facing staff to inform messaging, campaigns, and go to market approaches, ensuring they accurately reflect product value for target markets.

REQUIRED QUALIFICATIONS

Experience 

• 5-7 years of relevant product management experience 
• Familiarity with USGBC and GBCI mission, internal operations, and stakeholders 
• Professional experience in sustainable resource management and understanding of zero waste concepts and practices and/or knowledge of the TRUE rating system 
• >7 years of product or program management experience in green building, commercial real estate, zero waste, or equivalent areas (preferred)

Education

• Bachelor's degree (required)
• Advanced degree (preferred)

Technology/System(s)

• Demonstrated skills with Microsoft tools and one or more project/product management systems (e.g., JIRA, Notion, ProductPlan, etc.) 

Skills

• The ability to communicate complex issues effectively with peers, senior leadership, and other key stakeholders.
• Ability to engage and build consensus across various levels of leaders in a matrixed organization through collaboration and influence.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Demonstrated ability to work and communicate with diverse staff.

Certifications

• LEED GA or AP accreditation or TRUE Advisor Preferred

ABOUT OUR TOTAL REWARDS

Salary 

Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range.

Benefits

We offer you:

• Competitive compensation
• 401(k) with employer matching
• Professional development reimbursement
• We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible for the $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims 
• Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s
• 6 weeks paid renewal leave after 7 years of continuous service 

LOGISTICS

Location:  This position is remote in USA

Work Schedule: Monday – Friday 9 AM to 5:30 PM Eastern 

Travel %:  10%

ABOUT US

The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

U.S. Green Building Council (USGBC)is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED—the world’s most widely used green building rating system— and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity.

Green Business Certification Inc. (GBCI) is the world’s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, PERFORM, SITES, and TRUE Zero Waste.

We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development.

Our Global Impact

• Over 120,000 LEED-certified commercial projects worldwide
• Millions of square feet of certified healthy, efficient, low-carbon space
• Recognition in 180+ countries for innovation in green building and business practices

Why Join Us

At USGBC and GBCI, you’ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer:

• A purpose-driven, inclusive culture
• Opportunities to grow your career and take ownership of meaningful work
• A chance to make a measurable impact on global sustainability efforts
• We’re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment.

Meet Our Leaders and Learn More about our Mission:

• U.S. Green Building Council Leaders

• Green Business Certification Inc Leaders

Culture and Values Statement

Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.