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Patient Access Representative

Pacer Group

Below mentioned is the job description for your reference:


Job Title: Patient Access Representative
Location: Pomona, CA (91767)
Duration: 13 Weeks
XXXX: XXXXXXXXXXX/hr



Shift Details:

  • Day Shift: Monday - Friday (5x8 Hours)
  • Timing: (7:00 am - 330 pm ; 730am - 400pm ; 800 am - 430pm ; 830 am - 5 pm)
Required Qualifications :
  • High School Diploma or GED Required
  • 1-3 years in hospital accounts receivable, medical collections follow up, or healthcare collections.
Required skills:
  • Collections for facility claims -all lines of business
  • Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement.
  • Familiarity with payer guidelines such as Medicare, Medi-cal and commercial payers
  • Strong communication skills for payer interactions.
  • Proficiency in hospital billing and follow up systems and Microsoft Office.
  • Attention to detail and ability to analyze claim denials and payment variances.
  • Review hospital accounts receivable aging reports and prioritize collection efforts.
  • Contact insurance carriers to collect outstanding balances and resolve issues.
  • Knowledge in follow up for institutional claims ( UB04)
  • Investigate and appeal denied or underpaid claims to maximize reimbursement.
  • Coordinate with other departments such as billing team to resolve discrepancies.
  • Document all collection activities in the hospital's system
  • Ensure compliance with HIPAA, hospital policies, and state/federal regulations.
  • Obtaining Eligibility via website/insurance portals, insurance customer service



Dress Code: Business Casual
Vacancy posted 4 days ago
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