Test Lead

Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end‑to‑end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company. What we require 6‑10 years of hands‑on experience in manual and automation testing with proven leadership capabilities. Demonstrated expertise in the telecom industry. Proven experience managing multiple offshore vendor teams to ensure on‑time, quality project delivery. Strong ability to provide coaching and clarification throughout all testing phases. In‑depth knowledge of QA methodologies, bug lifecycle, and quality assurance processes. Full ownership of projects from requirements grooming through production delivery. Expertise in developing, maintaining, and executing comprehensive test cases and scripts. Strong capability in understanding project requirements, test planning, and test execution. Proficiency in conducting demos and presenting test artifacts and knowledge transfer to business and external stakeholders. Hands‑on experience with test management tools (Octane, ALM). Proficiency with API testing tools (Postman, SOAP). Experience with test data analysis using logging tools (Splunk, Datadog). Hands‑on experience with ticketing systems (JIRA). Soft Skills Ability to implement innovative ideas and improvements in daily workflows to enhance delivery speed and quality. Strong team collaboration and communication skills. Professional demeanor and customer‑facing capability. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. #J-18808-Ljbffr TELUS Digital