Medical Imaging Assistant - Diagnostic Radiology

Medical Imaging Assistant

Medical Imaging Assistant is responsible for a wide variety of duties including answering telephone, fax, and intercom systems, taking messages, routing calls, and paging staff as necessary. Receives, retrieves, and releases films/CDs in accordance with department policy. Prepares films/CDs for mailing and records, documents, and controls imaging activity. Also, greets patients, family members, visitors, and physicians, provides information regarding appropriate preparation, and advises of approximate wait time for procedures. Verifies patient information, makes computer entries, and communicates/interfaces with hospital personnel, medical staff, patients, families, visitors, and outside agencies to ensure quality patient care. Demonstrates proficiency in looking up information in PACS. Daily, reviews schedule, checks for possible inconveniences based on coverage, emergencies, or over-booking; takes appropriate actions as outlined by departmental policy.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Demonstrates adherence to the Core Values of CHRISTUS Health.
• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
• Promotes staff growth, development, and employee engagement by collaborating with management, coworkers, and physicians to create an optimal work environment.
• Promotes exceptional physician satisfaction by providing meaningful assistance to radiologists and referring physicians.
• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
• Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, spiritual, age-specific, and other developmental needs of each patient served.
• Ensures compliance with all policies, procedures, and standards of care as deemed appropriate by State and Federal agencies, the hospital, and other regulatory entities.
• Demonstrates flexibility by working other shifts and at other campuses as needed or required.
• Ensures completed exams are scanned and stored correctly in PACS.
• Ability to follow PACS downtime procedures and escalate any problem(s) or issue(s) to the PACS administrator or Designee if needed.
• Troubleshoots and reports any equipment malfunctions to the Director/Manager and/or Biomedical personnel.
• Performs other duties as assigned.

Job Requirements:

Education/Skills

• High School Diploma or equivalent years of experience required

Experience

• 1 year of experience working in Medical Imaging as a receptionist preferred
• Basic computer skills required

Licenses, Registrations, or Certifications

• BLS preferred

Work Schedule:

PRN

Work Type:

Per Diem As Needed