Associate Infrastructure Engineer

Responsibilities for this Position

Location: Makati City, PH, 1210
Flexible Work Arrangement: Remote
Career Level: Executive
Requisition Id: 4903

Duties & Responsibilities:

• Assist in configuring and maintaining IT infrastructure, including servers, storagen and network devices.
• Perform onsite hardware installation, network patching, and troubleshooting.
• Support on-premises and hybrid infrastructure solutions.
• Assist in administering Office 365, Active Directory, and enterprise applications
• Monitor system performance and assist in implementing improvements.
• Help troubleshoot hardware, software, and network issues, escalating as needed
• Conduct routine system checks to ensure reliability.
• Follow security best practices and company IT policies.
• Assist in enforcing identity and access management controls.
• Support cybersecurity operations in collaboration with the Cybersecurity team
• Provide Level 1 and Level 2 support for infrastructure-related incidents.
• Maintain IT documentation, including procedures and troubleshooting guides.
• Work with IT teams and business units to support infrastructure projects.

Requirements:

• Minimum 1-3 years of experience in IT infrastructure engineering.
• Experience with on-premises, hybrid, and cloud infrastructure (Windows & Linux).
• Understanding of networking concepts (Cisco & Meraki, firewalls, VPNs).
• Proficiency in Windows client, servers administration and patching using SCCM.
• Understanding of virtualization technologies (VMware, Hyper-V).
• Basic knowledge of Microsoft 365, and Active Directory.
• Experience administering Citrix VDI/Provisioning services.
• Excellent problem-solving skills and service orientation.
• Strong customer focus with a proactive, solutions-driven mindset.

Desired Characteristics:

• A self-driven individual who can set priorities and meet project deadlines.
• Passionate about cloud technologies and automation.
• Strong relationship builder, with excellent communication and collaboration skills.
• Open-minded, adaptable, and able to facilitate a safe and collaborative work environment.
• Strong personal values aligned with trust, honesty, alignment, and transparency.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.

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