Tier 2/3 Deskside Support Engineer - Federal
RIVA Solutions
RIVA Solutions is looking for a Deskside Support Specialist to provide Tier 2/3 technical support and system administration for NTIA users. The ideal candidate should have a Bachelor’s degree in IT or related field, along with at least 3 years of experience in a similar role. This role involves troubleshooting incidents, managing endpoint systems, and working closely with IT operations and cybersecurity teams. An Active Secret clearance and U.S. Citizenship are required. #J-18808-Ljbffr RIVA Solutions
- ...RIVA Solutions Inc. is looking for a Deskside Support Specialist in Washington, DC. This role involves providing top-tier technical support and system administration, ensuring user systems remain stable and secure. The ideal candidate should have a Bachelor's degree in...Suggested
- ...Service Desk Tier 2-3 Lead GTSC seeks a highly experienced and motivated Service Desk... ...work model with a combination of onsite support at the client site and approved telework... ...-aligned Tier 1–3 IT support services to Federal Government clients operating in mission-critical...SuggestedFull timeContract workTemporary workRemote work
- ...programs. We are seeking a highly skilled Tier 2 Support Technician to work onsite in... ...The candidate will be responsible for deskside support of an environment composed of 9... ...Team provides Service Desk support for federally managed office relocations, configurations...SuggestedContract workTemporary workFor contractorsWork at officeLocal areaRemote workRelocation
- Tier 2 / Tier 3 IT Support Specialist job at Parallel Partners. Washington DC. Job Description Tier 2 / Tier 3 IT Support Specialist We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for...SuggestedRemote work
$23.5 - $25.5 per hour
...and challenging opportunity to provide Tier 1 support for our DOJ OJP customers in Washington... ...manuals. Identify, escalate (e.g., Tier 2 and Tier 3 escalation), and manage incident... ...Experience supporting DOJ or other similar federal agencies. Physical and/or Mental Qualifications...SuggestedHourly payTemporary workWork at officeLocal areaRemote work$150k
Position Title: Tier 3 Service Desk Lead Location: Washington... ...and systems integrator supporting digital transformation and modernization for Federal government agencies.... ..., collaborate with engineering and cybersecurity teams... ...for Tier 1, Tier 2, and other technical support...Temporary workWork at officeFlexible hours- ...We are seeking an Application Support / Tier 3Help Desk Analyst to join our project team supporting a federal agency. This role will require... ...troubleshooting to complex (i.e. Tier 3) help requests. Handle basic (... ...1) and intermediary (i.e. Tier 2) help requests from end users....
- Help Desk Specialist – Tier 2 Role Summary The Tier... ...advanced application support and issue resolution for... ...~Coordinate with engineering teams for resolution ~... ...procedures Qualifications ~3+ years of IT help desk... ...~Experience in DoD or Federal environments preferred...Contract workFor contractors
- ...experienced and motivated Service Desk Agents, Tier 2. ~~~ Position contingent upon... ...model with a combination of onsite support at the client site and approved... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal Government clients operating in mission...Full timeContract workTemporary workRemote work
- ...experienced and motivated Service Desk Agents, Tier 2. ~~~ Position contingent upon... ...model with a combination of onsite support at the client site and approved... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government clients operating in mission...Contract workTemporary workLocal areaRemote workFlexible hours
- A technology support firm in Washington, DC, is seeking a Senior Technology Support Specialist (Tier 3) to provide advanced IT assistance for the House of Representatives. The ideal candidate will have extensive experience with various operating systems and demonstrate...
- ...ActioNet is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in Washington, DC... ...staff. ~Collaborate with Tier 3, Network, and Security teams... ...expertise in Agile Software Engineering, Cloud Solutions, Cyber Security...Full timeRemote work
$65.03k - $73.16k
...and background investigation services. Summary: The IT Tier 2 Support Technician will serve as a IMO & ISO Representative. Responsibilities... ...from an accredited college or university Substitute w/ 3+ years of experience Training, Certifications, EXP, &...Contract workLocal area- ...IT Support Technician - 3 Olympus Solutions, Inc. is seeking... ...Infrastructure Support Services 2 (ISS2) program. In... ...provide expert-level deskside and remote technical... ...a Security Systems Engineering (SSE) company... ...customers across the Federal, Defense, Commercial,...Full timeWork at officeRemote work
- ...Northstrat is seeking a Tier 2 technical support operator to assist customers using space-based broadband... ...You will work with cross-functional engineering and business support teams while... ...not limited to, geographic location, Federal Government contract labor categories...Full timeContract workWork experience placementFlexible hoursShift workNight shiftRotating shiftWeekend workWeekday work
- ## Tier 3 Service Desk LeadApplylocations: Washington, DCtime type... ...enterprise IT service desk operations supporting DOC OCIO systems and users.... ..., infrastructure, and engineering teams to resolve high-impact incidents... ....* Mentor Tier 1 and Tier 2 personnel and support...Full timeContract work
- ...technology solutions and mission support to federal agencies across civilian,... ...: Technical Support Analyst (Tier II) Location: Onsite (Washington... ...Security+ certification 3+ years of experience in IT support... ...requires a mix of help desk, deskside, and VIP support in a secure...Full timeWork experience placementWork at officeFlexible hours
- ...INNOVATIONS GROUP LLC is hiring a Tier II Help Desk Computer Specialist in... ...advanced troubleshooting and support for desktop and laptop systems within a federal environment. Key responsibilities... ...recognized certifications and a minimum of 3 years experience. Flexible work-...Full timeRemote workWork from homeFlexible hours
- ...Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to... ...Military, Intelligence & Operations Support (MIOS) could be the place for... ...services, software systems engineering, and/or applications development... ...ticket escalation to Tier 3 support or other specialized...Work at officeLocal areaRemote work
- RIVA Solutions Inc. is seeking a Tier 3 Service Desk Lead in Washington, DC to provide expert technical support and leadership for a federal service desk environment. The ideal candidate will be responsible for resolving complex technical issues while ensuring high standards...
- ...Public Trust ActioNet is seeking a Tier 2 - Desk Side Support - IT Specialist to provide technical... ...candidate will have a Bachelor's degree, 3+ years of experience supporting... ...qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and...Full timeWork at officeRemote work
$85k - $105k
EmergencyMD is seeking an Application Support / Tier 3 Help Desk Analyst to join a federal project team in Washington, DC. The role involves expert troubleshooting and client interaction for a complex business application. Ideal candidates should have 5+ years of help...$95k - $175k
...re a community of innovators, engineers, analysts and business... ...For more than 20 years we've supported critical Department of Defense... ...Intelligence Community (IC), Federal Civilian missions and global,... ...opening for you as our next Tier 3 Service Desk/System Administrator...Contract work- ...Everforth ECS is seeking a Senior Enterprise Data Operations Support Engineer (Tier-3 Expert Engineering Support) to work in the National Capital... ...supports resolution of complex technical issues escalated from Tier-2 advanced technical support operations • Investigates...Contract work
- ...Service Desk Tier 1 Lead GTSC seeks a highly experienced... ...with a combination of onsite support at the client site and... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal Government clients operating... ...proper escalation to Tier 2 and Tier 3. Supervise troubleshooting...Full timeContract workTemporary workRemote work
- ...J5cyberconsulting is seeking a dedicated systems administrator to provide Tier 2 help desk support in a 24/7 environment. The position requires US Citizenship and an active U.S. Government Top Secret Security Clearance. Candidates will join a team of innovators focused...
- ...LLC has an exciting opportunity for an IT Help Desk Analyst to support U.S. Navy's Team Submarine at the Washington Navy Yard. This position... ...requires providing advanced technical support, serving as a Tier 2 escalation point, and resolving complex technical issues. The ideal...Remote work
$66.9k - $81.8k
...minimum) Job Title: Desktop Support Technician, Senior Job... ...advanced end-user deskside and remote support for... ...Support Provide Tier 2/3 troubleshooting and technical... ...IT, Computer Science, Engineering, Business... ...as well as paid leave, federal holidays, professional...Work experience placementWork at officeLocal areaImmediate startRemote work$65k - $85k
...Technical Support Engineer, Associate The Technical Support Engineer, Associate provides... ...The position is responsible for Tier 1, Tier 2, and Tier 3 support activities, including incident... ...reliability, and compliance with federal standards. Service Operations & Tiered...Work experience placementLocal areaImmediate start- ...As a Help Desk Tier 2 Analyst, the successful candidate... ...will be a member of the support team which serves as the... ...innovative software engineering, cloud, data, and AI/ML solutions to federal customers since 2005. We... ...Partner, CMMI-DEV Level 3 appraised, and have been...Work at office
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