Systems Administrator

Systems Administrator

Location: Santa Clara, CA

Description: As a successful IT Hardware Administrator, your performance objectives include a strong desire and capability to learn, grow, and develop new skills. Empower a culture of safety, security, and compliance in all aspects of automation and laboratory activities. Establish and enhance strong working relationships with internal engineering and operational teams, as well as external vendors. Perform cable installations, hardware rack/stack installations, component replacement, hardware testing and validation, security protocol implementation and adherence, media management, and troubleshooting using standard processes. Integrate/translate network and hardware engineering validation and test objectives into operational IT environments. Physically assist in moving and racking equipment. Assist data center Inventory and Asset Management team with shipping/receiving and inventory management to support high work volumes.

Key qualifications: Possess detailed knowledge of device and enterprise level hardware, firmware, and application demands at the component level, and hardware/OS security policies. Experience supporting and managing network infrastructure and hardware; hands on expertise with critical networks deployed to meet data center demand. Experience installing, servicing, and troubleshooting systems and networks. Assess and triage work requests, providing planning detail, and assisting in the prioritization and coordination of service delivery. Able to investigate, analyze, and resolve complex hardware troubles/failures, to include firmware, application, and hardware integration. Collaborate on systems testing and evaluation, ensuring security requirements and solutions are suitable for the architecture and data center environments. Collaborate on root case analysis; providing hands on support to resolve and mitigate failures. Experience operating macOS, Windows, Linux. Experience managing all types of media. Ability to interact with engineering teams, operational teams, leadership, and vendors. Experience processing parts, maintain and update inventory. Ability to support frequent standing, walking, lifting, and working at heights. Responsible for ensuring government regulatory compliance, OSHA, EHS and other similar programs with direction from their management team. Experience operating heavy-load movement equipment up to 50 lbs (pallet jacks, chassis lifts, etc.)