Talent Systems and Operations Manager

Manager, Talent Systems & Operations

The Manager, Talent Systems & Operations manages the systems, processes, and workflows that support hiring across KIPP NorCal. This role ensures talent acquisition data is accurate, accessible, and actionable, enabling the Talent Acquisition team to track progress and make informed decisions. The Manager partners with the Director of Talent Acquisition and cross-functional teams to improve operational efficiency and hiring outcomes.

Core Responsibilities

Talent Systems & Workflow Management

• Manages talent acquisition systems and workflows to ensure accurate, consistent, and reliable hiring data across all stages of the pipeline
• Implements system configurations and process improvements that increase visibility into hiring progress and reduce operational friction
• Develops standardized workflows and tools that improve usability and ensure consistent system adoption across the Talent team

Data Quality & Reporting

• Leads data quality practices across talent systems, ensuring pipeline data is complete, accurate, and audit-ready
• Develops recurring reports on hiring progress, vacancies, and pipeline health to support team and school-level decision-making
• Coordinates with stakeholders to ensure reporting reflects clear definitions, aligned metrics, and actionable insights

Process Improvement & Systems Adoption

• Executes process improvements that reduce manual work and transition workflows from spreadsheets to system-based solutions
• Coordinates system documentation and training resources to ensure tools are sustainable and easy to use
• Leads adoption of systems and processes across the Talent team, reinforcing consistent usage and best practices

School Portfolio Hiring Support

• Manages a portfolio of schools to ensure roles are filled efficiently and aligned to hiring timelines
• Partners with school leaders to execute hiring processes and improve candidate pipeline outcomes
• Uses hiring data to inform decisions and improve execution within assigned portfolio

Cross-Functional Coordination

• Coordinates with Data and Total Employee Experience teams to align on systems, reporting, and hiring metrics
• Partners with Talent leadership to execute operational priorities and improve hiring workflows
• Communicates progress, risks, and recommendations to stakeholders, enabling timely decision-making

KIPP Leadership Competencies

These competencies describe the core leadership behaviors expected at this level – they guide how we hire, develop, and grow our people at KIPP NorCal.

• Lead Self: You seek diverse feedback, adjust your approach based on your impact on others, and continuously develop your expertise. You interrupt bias, advocate for equitable practices, and share your knowledge with peers.
• Lead People: You build authentic relationships across lines of difference and foster inclusion and psychological safety. You communicate the rationale for change, build buy-in, and surface resistance early. You partner across teams, identify coordination gaps, and resolve them proactively.
• Lead Results: You translate strategy into project plans and manage competing priorities without losing sight of outcomes. You use data to analyze problems and inform decisions, deliver on time and scope, and manage up effectively — flagging risks early and bringing options when facing obstacles.

Knowledge & Skills

Required Qualifications

Experience - 2–4 years of experience in operations, HR operations, recruiting operations, systems administration, or a related fieldExperience managing or supporting systems such as ATS, HRIS, CRM, or similar platformsExperience executing process or workflow improvements that increase efficiency and data reliability

Education - Bachelor's degreeor equivalent professional experience

Knowledge/skills - Strong problem-solving skills with the ability to identify process gaps and implement improvementsProficiency in Google Sheets or Excel for data tracking and reportingAbility to manage multiple projects and priorities with strong attention to detailAbility to communicate data and operational updates clearly to stakeholdersExperience supporting system adoption and consistent process execution across teams

Preferred Qualifications

• Experience with applicant tracking systems (e.g., Jobvite, Greenhouse, Workday, UKG)
• Experience in talent acquisition or recruiting operations
• Experience working in education or nonprofit environments
• Relevant certifications or training in operations, HR systems, or project management preferred but not required

Role Details

The following details describe how this role is structured and what to expect day-to-day.

Work Setting - Hybrid

Travel Expectation - Occasional school travel

Driver's License - Must have a valid CA driver's license and access to a reliable vehicle for work-related travel / Must have a valid CA driver's license and access to reliable transportation for work-related travel

Physical Demands - Ability to navigate office and school campuses, use technology, and occasionally lift or carry materials up to 20 lbs.

Mental Demands - Ability to manage competing priorities, concentrate for sustained periods, analyze complex information, and make decisions under normal work pressures.

Environmental - Combination of office and school campus environments, with regular travel between sites

KIPP Northern California is committed to providing reasonable accommodations for qualified individuals with disabilities to perform the essential functions of this position.

Compensation

KIPP Northern California is dedicated to you and your family's well-being! We offer a competitive salary as well as a comprehensive benefits package. Benefits include medical, dental, vision coverage, paid time off, retirement plan with employer contribution and commuter benefits. We benchmark annually against comparably-sized non-profit organizations in the regions where we operate, to offer competitive salaries. The salary range for this position is between $83,000 and $95,000.

How to Apply

Please submit a cover letter and resume by clicking apply on this page.