Case Manager Support - Evening Shift

Job Description

Job Description

Evening Case Manager

Shift: Sunday-Thursday or Tuesday-Saturday (3:00pm-11:00pm)

Compensation: Salary commensurate with experience

Our Mission

At Seminole County Victims' Rights Coalition, Inc., we believe that every individual deserves dignity, stability, and the opportunity to thrive, no matter their circumstances. We provide wraparound support services that help individuals and families navigate challenges, rebuild their lives, and achieve lasting independence. Compassion, respect, and accountability are at the heart of everything we do.

The Impact You'll Make

As our Evening Case Manager, you’ll be the steady, empathetic presence for clients during critical evening hours, when needs can be urgent and resources limited. You’ll ensure that each person you work with feels heard, supported, and guided toward the next step in their journey. Your work will directly influence safety, stability, and hope for those we serve.

What You'll Do

• Provide case management services to clients during evening hours (3:00 PM – 11:00 PM), ensuring timely support and follow-up.
• Conduct intake assessments, develop individualized service plans, and connect clients to appropriate community resources.
• Monitor client progress, document interactions in case management software, and maintain accurate, confidential records.
• Collaborate with shelter staff, social workers, and partner agencies to coordinate care and resolve urgent needs.
• Respond to crises with calm, solution-focused action, following established safety and escalation protocols.
• Participate in evening team meetings and contribute to continuous improvement of services.

Requirements

• 2+ years of experience in case management, social services, or a related field (evening or crisis work experience a plus).
• Strong interpersonal skills and the ability to build trust quickly with diverse populations.
• Knowledge of local community resources, housing programs, and social service systems.
• Proficiency in basic Microsoft Office tools.
• Ability to remain composed and resourceful in high-pressure situations.

Join Us

If you’re ready to make a difference when it matters most, send us your resume and a cover letter stating why you would be a good fit for this position.

Seminole County Victims' Rights Coalition, dba SafeHouse of Seminole, acts as a catalyst for change working towards a safe future for all, providing counseling programs, personal advocacy services and emergency shelter for victims of domestic abuse. As one of Florida’s leading providers of these life-changing and life-saving services, we are dedicated to offering the tools to help individuals heal and create new beginnings for themselves and their families. Our mission as a next-generation shelter is to transform lives, empowering individuals to end the cycle of domestic abuse through prevention, intervention and protection.

Our vision: Every Relationship – Violence Free

Company Description

Seminole County Victims' Rights Coalition, dba SafeHouse of Seminole, acts as a catalyst for change working towards a safe future for all, providing counseling programs, personal advocacy services and emergency shelter for victims of domestic abuse. As one of Florida’s leading providers of these life-changing and life-saving services, we are dedicated to offering the tools to help individuals heal and create new beginnings for themselves and their families. Our mission as a next-generation shelter is to transform lives, empowering individuals to end the cycle of domestic abuse through prevention, intervention and protection.\r\n\r\nOur vision: Every Relationship – Violence Free