Vice President, Regional Builder Manager (Southern California)

Job Description

Help shape how homebuyers finance newly built homes by strengthening our partnerships with builders and developers. In this role, you will expand our reach in builder communities, improve the customer experience, and increase mortgage capture. You will work with sales leaders and partners across the firm to deliver results in a fast-moving, relationship-driven environment. If you enjoy influencing stakeholders and turning market opportunities into growth, we would like to meet you.

Job summary

As a Vice President, Regional Builder Manager in Condo Builder Lending, you lead regional business development efforts to grow residential purchase mortgage production through strategic builder and developer partnerships. You help us win in builder communities by improving the customer experience, increasing referral conversion, and expanding market share. You collaborate closely with sales leadership and Home Lending Advisors to execute regional growth strategies, strengthen builder engagement, and deliver consistent outcomes. You also partner across Operations, Underwriting, Marketing, Product, and Compliance to support initiatives while meeting regulatory and firm requirements. We value relationship-building, accountability, and a culture where we share best practices and continuously improve.

Job responsibilities

• Identify and secure new builder and developer partnerships that support regional growth goals
• Develop and execute regional business plans to increase purchase mortgage production and referral volume
• Build and maintain executive-level relationships with builder and developer stakeholders
• Represent the firm at industry events, builder functions, and trade association meetings
• Manage assigned builder and developer relationships as the primary point of contact
• Lead regular business reviews to evaluate performance and align on growth opportunities
• Improve customer experience by partnering with builders to enhance mortgage penetration and operational efficiency
• Escalate and resolve builder-related issues to ensure timely, effective outcomes
• Partner with sales leadership and Home Lending Advisors to execute builder growth strategies
• Coach and educate sales teams on builder sales execution and new construction lending best practices
• Analyze performance reporting to drive accountability for referral conversion, pull-through, and funding results

Required qualifications, capabilities, and skills

• 7 years of mortgage lending experience
• 5 years of experience in business development, account management, or relationship management
• Demonstrated experience developing and managing strategic referral partnerships
• Demonstrated knowledge of residential purchase transactions and new construction lending
• Proven ability to influence stakeholders across multiple levels of an organization
• Strong communication, presentation, and relationship-building skills
• Strong analytical skills, including proficiency in Excel and PowerPoint
• Experience using performance reporting tools to track results and identify improvement opportunities
• High school diploma or equivalent work experience

Preferred qualifications, capabilities, and skills

• Experience working directly with national or regional home builders, or with residential sales and marketing firms
• Knowledge of condominium lending and project approval processes
• 5 years of leadership experience supporting sales teams across multiple markets

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.