Director, Solutions Consultant - Activate

VTS is seeking a Director, Solutions Consultant - Activate to assist and translate new business opportunity into a successful deployment plan across VTS Activate - the platform that extends VTS into building operations and the tenant experience, including access control, visitor management, work orders, and building services.This role sits at the intersection of sales, solution design, and implementation readiness. Once an opportunity is qualified, the Solutions Consultant becomes the solutions expert alongside the Account Executive - translating a customer’s needs into a tailored Activate solution and, once the deal is won, into a complete solution design and implementation plan that hands off cleanly to the Implementation team. You will work predominantly through our major channel partners to start, expanding to the direct channel and other commercial clients over time, and partner closely with our Senior Technical Solutions Consultant, whose deep access-control expertise verifies and completes the solution you design.Unlike a traditional pre-sales engineer focused only on the demonstration, or an implementation manager focused only on delivery, this position helps manage the full arc of solution implementation preparedness - from qualified opportunity, through solution design, to a clean handoff to implementation, with continued check-ins through launch. It carries deep product ownership of the Activate feature set, with particular emphasis on Access Control and Visitor Management.This is a highly visible, senior individual-contributor role based in our New York office. ** Please note that this opportunity requires this hire to work from our NYC office four days a week. **Here’s what you can expect as a Director, Solutions ConsultantPartner with the Account Executive as the Activate solutions expert from the moment an opportunity is qualifiedDevelop expert-level command of the Activate feature set and tailor product messaging and demonstrations to each customer’s workflows and goalsLead solution discovery: take ambiguous, complex requirements, define them with customers and stakeholders, and shape them into a clear, cohesive solutionSupport the latter stages of the sale, including RFP responses, business and technical requirements, solution positioning, scoping, and alignmentAggregate everything learned during the sale into a single solution design - requirements, the technologies and features being deployed, and the rollout schedule - documented in the deal journalProduce a complete, unambiguous handoff package so the Implementation team can execute without reworkPartner with the Senior Technical Solutions Consultant to verify and complete the solution - integrations, APIs, custom development, and access-control specificsReview the plan with Implementation at kickoff and stay engaged through deployment with defined check-in points to keep projects on trackOperate as one half of a Sales Director / Solutions Consultant tandem supporting significant new-bookings growth across partner-managed and direct portfoliosCollaborate day-to-day with Sales, the Senior Technical Solutions Consultant, Implementation, and Integrations - primarily in Salesforce, with exposure to tools such as Jira and AirtableServe as a trusted advisor to customers and internal stakeholders, and evangelize the Activate vision across the commercial real estate ecosystemWhat makes you a great fit?Experience in a pre-sales or solutioning role - Solutions Consultant, Sales Engineer, Technical Account Manager, Pre-Sales Consultant, or a Customer Success Manager ready to move into pre-salesSaaS background required, with a proven track record of playing the solutions/pre-sales role well and telling a compelling product-to-value story (the industry it was in matters less than how well you did it)Exceptional client-facing and facilitation skills - personable, credible with executives, and able to command a room and drive a meetingHighly process and project management oriented, able to manage complex solution definition end-to-end and bring structure to ambiguityStrong problem-solving skills, with the ability to translate technical capability into measurable business valueAbility to ramp quickly on the Activate platform, including Access Control and Visitor ManagementComfortable working in Salesforce; exposure to implementation or ticketing tools such as Jira or Airtable a plusCommercial real estate or proptech experience a plus, but not requiredFamiliarity with access-control, physical-security, or building-systems ecosystems a plusNew York–based, able to work from our office and travel up to ~25% (a few days per month for client meetings and QBRs)What VTS Values & How We Show ItStrive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! Move as One - We work in an open floor plan to promote cross-functional collaboration. Take Ownership - Be an owner of the company you’re building with our equity packages. Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!ABOUT VTSVTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.VTS maintains offices in New York City, London, Toronto, Chicago.To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay TransparencyAt VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. $140,000 and $180,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a bonus structure for the position that will bring the OTE (on target earnings) to $200,000 - $240,000 depending on the base salary agreed upon and achievement to goals.EEO GuidelinesVTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at View email address on click.appcast.io Policy