Medical Receptionist/Front Desk - 1YR EXP. REQ

Job Description

Job Description

We are seeking a friendly, organized, and professional Medical Office Receptionist to manage our front desk and support the daily operations of our healthcare facility. The ideal candidate will be the first point of contact for patients and visitors, providing excellent customer service while efficiently handling administrative tasks.

Key Responsibilities:

• Greet patients and visitors in a warm, professional manner
• Answer and route incoming phone calls; take messages and return calls as needed
• Schedule and confirm patient appointments
• Verify patient insurance information and collect copayments
• Maintain and update patient records using electronic medical records (EMR) software
• Prepare patient charts and ensure all necessary documentation is available for appointments
• Handle patient check-in and check-out processes
• Manage correspondence including emails, faxes, and mail
• Maintain cleanliness and organization of the front desk and waiting area
• Assist with other administrative duties as assigned by the office manager or clinical staff

Qualifications:

• Fluent in Spanish and English Required
• Computer Savoy
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and remain calm under pressure

Work Environment:

• Fast-paced medical office setting
• Interaction with patients, staff, and healthcare providers daily
• Primarily seated at front desk with computer and phone usage