Mortgage Servicing Verbal Resolution Specialist
Newrez
Newrez is seeking a Verbal Complaint Specialist to support the Compliance Division by investigating and resolving time-sensitive mortgage servicing issues. You will handle inbound/outbound consumer communications regarding complaint status and stay current with RESPA, TILA, FCRA, and CFPB guidance. This role requires strong customer service, detailed documentation, and collaboration with operational partners to ensure accurate, timely resolutions in a fast-paced environment. #J-18808-Ljbffr Newrez
Vacancy posted 4 days ago
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