Account Executive

Account Executive

As an Account Executive at Neon One, you live and breathe Neon One's Core Values and play a pivotal role in expanding our reach and enhancing our customer success by driving sales within the small to mid-sized nonprofit market. You are responsible for the full sales cycle, from converting qualified meetings into wins to contributing to customer retention. This role requires a proactive individual with a strong understanding of the nonprofit landscape, excellent relationship-building and negotiation skills, and a passion for enabling nonprofits to succeed.

Key Responsibilities

• Opportunity Conversion: Convert qualified meetings generated by the SDR team and strategic alliances into new customer wins, effectively positioning Neon One's solutions
• Sales Cycle Management: Manage the entire sales cycle, from initial discovery and demonstration to negotiation and closing, ensuring a seamless experience for prospective customers
• Pipeline Generation: Collaborate with SDRs and strategic partners to understand lead sources and contribute to strategies for generating new pipelines
• Solution Positioning: Effectively articulate the value proposition of Neon One's platform and tailor solutions to address the specific needs and challenges of small to mid-sized nonprofits
• Successful Onboarding & Handoff: Collaborate cross-functionally to ensure a seamless transition for new customers from sales to their dedicated account manager, contributing to increased customer satisfaction and retention
• Market Awareness: Stay informed about industry trends, competitive landscape, and the evolving needs of small to mid-sized nonprofits to effectively position Neon One's solutions
• Performance Tracking and Reporting: Monitor and analyze key performance indicators (KPIs) related to sales activity, including conversion rates from qualified meetings, sales won, and pipeline contribution
• Relationship Management: Cultivate strong relationships with prospective customers and collaborate effectively with internal teams and external partners

Key Qualifications

• A Bachelor's Degree
• Minimum 2+ years of experience in direct software sales (SaaS), account management, or a related role, with a proven track record of converting qualified leads into wins
• Proven ability to manage a sales pipeline and achieve sales objectives
• Excellent presentation, communication, and interpersonal skills
• Strong negotiation and closing skills
• Strong analytical skills and the ability to track and report on key performance metrics
• Ability to work independently and collaboratively within a fast-paced environment
• Proficiency in CRM software is a must
• Willingness to travel occasionally for client meetings and events

Why Join Neon One?

At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.