Product Management Director

Director of Product Management

At Henderson, we're about more than just buildings. We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do

We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different

We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential both as professionals and individuals. Together, we provide dream-up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours.

Position Summary

The Director of Product Management leads the definition, development, and delivery of Henderson Companies digital products. Reporting to the Sr Digital Innovation Director, this role translates enterprise digital strategy and research insights into actionable product roadmaps, requirements, and measurable business value. This role focuses on product execution, user-centered discovery, and cross-functional delivery while maintaining clear boundaries from enterprise transformation.

Essential Job Functions & Accountabilities

Product Strategy & Roadmap - Define and own the product vision and roadmap, ensuring alignment with Henderson's internal and external users and overall innovation strategy.Establish clear product objectives and key results tied to business outcomes, efficiency gains, and client value creation.Advocate for user-centric product development grounded in research, testing, and feedback from engineers, clients, and internal stakeholders.Establish product KPIs and success metrics and track value realization.

Product Management & User Understanding - Lead the end-to-end product lifecycle from concept to release, including discovery, definition, design, development, and deployment.Partner with software engineering to translate requirements into technical deliverables and ensure timely, high-quality releases.Manage and communicate product backlogs, prioritization, and sprint objectives using agile methods adapted to Henderson's workflow.Lead user interviews, workflow observation, and data analysis to deeply understand user behaviors and needs.Synthesize findings into validated problem statements and actionable requirements.Develop success metrics and performance tracking to evaluate adoption, ROI, and impact.

Stakeholder Engagement & Change Enablement - Serve as the primary liaison between product and internal business units, ensuring strong communication and shared understanding of goals.Facilitate cross-functional collaboration and champion new digital workflows that integrate with the firm's engineering operations.Develop adoption strategies for product rollout and ongoing usage.Monitor performance, usage analytics, and ROI to drive continuous improvement.Communicate progress and product outcomes through executive updates, demonstrations, and training sessions.

Team Leadership - Build and lead a cross-disciplinary product team to support short and long-term product development.Foster a culture of curiosity, experimentation, and value creation within the innovation and product development teams.

Core Competencies

Communication - Breaks down communication barriers and drives a timely exchange of critical information.Unites diverse ideas to achieve best results.Communicates comfortably with a wide variety of stakeholders, adapting naturally to ensure message is clear and appropriate for the audience and situation.

Integrity - Leads with humility and tenacity, sharing lessons learned to help others build resiliency.Demonstrates great care and consideration for others, acting boldly to do the right thing.Aligns actions and words and prioritizes candor to build trust and a culture of accountability.

Quality Orientation - Drives process improvements, employee development, and strategic upskilling that align with the future needs of the industry to keep the company competitive.Communicates the passion and vision that motivates others to achieve high-quality outcomes and an exceptional client experience.Empowers others to navigate ambiguity maintaining consistent standards of service and results, even when faced with challenges.

Teamwork/Inclusion - Acts with a sophisticated level of empathy and emotional maturity to build community, strong networks, and high-performing teams.Values the advantages of diversity, fostering a culture of partnerships that leverages a diverse workforce and connects people through work to create success.Normalizes discussions of diverse, sensitive societal topics.

Continuous Learning - Interfaces with industry leaders to maintain accurate pulse of relevant market/s and advance company goals.Builds an environment that rewards learning, initiative, and innovative ways of doing things.Aligns leadership development with current and future company needs.

Functional/Technical Expertise - Clarifies company vision, goals, and strategies, aligns performance metrics appropriately, and provides ongoing leadership to maximize success.Leverages expertise and depth of experience to manage risks with opportunity.Wins buy-in and consensus by building solid businesses cases and making decisions in the best interest of the firm and with respect to all stakeholders.

Leadership - INSPIRES THE ORGANIZATIONPersonifies the values of the organization, defining and embodying the organizational culture and vision.Leads purposefully through ambiguity and change, exhibiting a determined, futuristic mindset and the ability to inspire and empower others to bring ideas to life.FOCUSES ON CLIENT EXPERIENCEEmbraces change, proactively seeking ways to ensure the company is ready for the future needs of our clients.Sees client services as a dynamic process that requires an evergreen, innovative approach, developing and leading long-term business strategies and solutions that keep the firm competitive.DEVELOPS THE STRENGTHS OF OTHERSMentors and enables leaders to build strong, diverse, change-ready teams, playing a key role in bringing on strategic and top talent when necessary.Speaks with candor, even when it is difficult or uncomfortable to ensure others are continuously learning and growing.DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATIONFosters a climate where all employee-owners feel accountable for the firm's financial success and responsible for producing high-quality work.Empowers others to contribute imaginative solutions and challenge the status quo, rewarding the spirit of innovation, especially when change is necessary.

Required Education, Experience, Licenses & Technical Competencies

Bachelor's degree in Engineering, Computer Science, Business, or related field required, Master's degree or MBA preferred.10+ years of professional experience in engineering, product management, software development, or digital transformation, ideally within AEC or a related technical industry.Demonstrated experience leading multidisciplinary teams and managing complex projects, products, or platforms from inception to launch.Strong understanding of agile frameworks, product lifecycle management, and data-driven decision-making.Proven ability to collaborate effectively across business, technical, and creative disciplines.Must demonstrate proficiency in all core competencies as described and characterized in this job description.

Physical & Other Requirements

Prolonged periods of sitting or standing at a desk and working on a computer.Ability to read, write and communicate in English.

Let's Talk Perks

We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.

Culture

• Flexible Work Hours (Because we all need to balance work and life.)
• Casual Dress Code (Be yourself, please.)
• Paid Volunteer Time (We literally pay you to volunteer.)
• Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
• Health and Wellness Initiatives (Get Fit and Stay Fit.)
• Receptive and Forward-Thinking Leadership (Our doors are always open.)
• Clear Career Path Options (We want you to excel.)

Benefits

• Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
• Employee Stock Ownership Plan (Yes, our employees are the owners.)
• Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.)
• Performance Bonuses (When you do well, we reward you for your work.)
• Comprehensive and Extensive Insurance (We've got you covered.)