Senior Documentum Technical Architect

Job Description

Job Description

Pay Range: $55.00hr - $60.00hr

Job Overview:

Seeking an experienced Technical Architect to provide technical leadership, architecture guidance, and L3 production support for enterprise content management and document processing platforms. The role is responsible for ensuring platform stability, resolving complex issues, supporting upgrades and migrations, and driving operational excellence.

Key Responsibilities:

• Provide L2.5 / L3 production support and technical leadership for content management platforms.
• Lead troubleshooting and resolution of critical production incidents.
• Support platform upgrades, patches, migrations, and release activities.
• Design and review technical solutions to improve performance, scalability, and reliability.
• Manage content repositories, workflows, lifecycles, and security configurations.
• Collaborate with business users, development teams, infrastructure teams, and vendors.
• Perform root cause analysis and implement preventive measures.
• Monitor application health and proactively address operational risks.
• Maintain architecture documentation, support procedures, and operational runbooks.
• Ensure compliance with security, audit, and regulatory requirements.

Required Skills:

14+ years of experience in application support, technical architecture, or platform support.

Strong hands-on experience with:

Strong understanding of repository administration and content management concepts.

Experience with SQL and database troubleshooting (Oracle/SQL Server).

Knowledge of Windows and Linux server environments.

Experience with REST APIs, web services, and application integrations.

Familiarity with incident, problem, change, and release management processes (ITIL).

• Documentum LSQM D2.
• Documentum Content Server.
• xPlore.
• Documentum Administrator (DA).
• Documentum Foundation Classes (DFC).
• Content Transformation Services (CTS).
• Documentum Workflows & Lifecycles.
• OpenText Input Accel.
• Extensive experience in AWS Services - EKS, RDS, etc.

Good to Have Skills:

• OpenText Life Sciences Solutions (LS REST).
• DocuVela Sync.
• Content and document migration experience.
• Azure or AWS cloud exposure.
• Monitoring tools such as Dynatrace, SRE.
• Experience working in life sciences / pharmaceutical environments.
• ITIL Foundation.

Key Competencies:

• Strong troubleshooting and analytical skills.
• Ability to lead critical incident management and stakeholder communications.
• Excellent communication and collaboration skills.
• Strong documentation and governance capabilities.
• Continuous improvement and automation mindset.

Primary Focus:

OpenText Documentum LSQM D2 architecture, OpenText InputAccel/Captiva, production support, integrations, upgrades, and operational excellence.

Secondary Skills:

• LS REST.
• Content migration technologies.

Benefits:

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.