Recorder (Reg FT)

Recorder (Reg FT)

Employment Type: Regular Full-Time

Department: Registrar

Campus: Office of College Services

Salary Grade: SEIU E - $18.39

Remote Work Option: Fully In-Person (May be subject to change)

Work Hours: Standard college hours are Monday Friday, 8:30 am 4:30 pm; additional hours, including evening and weekend hours, may be needed to meet the needs of the department.

General Summary

Performs complex duties for the campus records function, which includes maintaining official student records in accordance with FERPA and established policies and procedures.

Requirements

Education and Experience: Associate degree or equivalent and one year of related experience, preferably in business administration or related field.

Certifications/Licensures: N/A.

Skills/Abilities Requirements: Ability to travel to perform work duties at any campus or center location within the CCAC system. Must be able to operate various office equipment, including a personal computer, and appropriate college software packages or equivalent. Should possess good organizational, customer service, communication, interpersonal and clerical skills. Detail oriented, ability to multi-task, meet deadlines and be a team player. Required to have regular and timely attendance.

Physical Requirements: Works in a general office environment.

Duties

1. Provides quality customer service to both internal and external customers.

2. Troubleshoots, researches and verifies accuracy of student information including but not limited to registration, grading, GPA, social security numbers, medical withdrawals, academic transcripts, advanced standings and academic forgiveness.

3. Develops & monitors exceptions report for each term to identify miscoding of student programs.

4. Compiles statistics and prepares related reports in connection with attendance/census, grading and student programs.

5. Maintains all current academic student records and processes outdated files for storage.

6. Investigates and timely responds to student inquiries and requests.

7. Assists with monitoring of student academic standing and probation/suspension.

8. Processes degree and attendance verification via Clearinghouse.

9. Perform all duties in accordance with applicable laws, collective bargaining agreements, board policies and administrative regulations and directives.

10. Performs other clerical duties for specific/unique needs of the department.

11. Performs other related duties as required or assigned.

Benefits

At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being:

• Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
• Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
• Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
• Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
• Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
• Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
• Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
• Additional Advantages: Free employee parking to make your commute easier.