Human Resources Manager

Job Description

Job Description

POSITION SUMMARY : Responsible for managing daily functions of human resource activity (e.g., interviewing, hiring, administration of pay, benefits, and leave) through reinforcement of facility policies for multiple facilities.     

POSITION REQUIREMENTS - Education / Experience

·        Preferably a high school graduate or equivalent.

·        HRIS knowledge.

·        Payroll, time & attendance software experience preferred.

·        Ability to work with staff pleasantly and confidentially in resolving HR related inquiries.

·        Ability to read, write and understand English; ability to follow oral and written instructions. Strong written, verbal, analytical and people skills.

·        Fluent knowledge of the Microsoft Office suite and other office equipment.

Working Conditions: Works in an appropriately lighted and ventilated environment.

Physical Requirements:

·        Must be able to move intermittently throughout the day, proper body mechanics required - bending, stooping, turning, stretching, and reaching above the shoulders are involved.

·        Must be able to see and hear or use prosthetics/equipment that will enable these senses to function adequately to meet the position requirements.

·        Must be able to lift a minimum of 25 lbs.

BEHAVIORAL COMPETENCIES

1.      Accountability

The demonstrated ability for ownership of all actions and behaviors in fulfilling job responsibilities in a manner consistent with the organization’s Mission and values. Includes attending all required and mandatory annual in-services.

2.      Communication

The demonstrated ability to present ideas and information in a concise, effective, and interpersonally appropriate manner, through written and oral forms. Recognizes emergency situations and responds and / or communicates appropriately. Willingly discusses any problems, needs, or concerns which arise with Supervisor.

3.      Customer Service

The demonstrated ability to develop and cultivate mutually beneficial relationships with both internal and external customers, including coworkers, residents, families, and physicians. Effective customer service behavior by continually striving to exceed all customer expectations. Responsible and caring stewardship, which assures the dignity of all individuals and the effectiveness of the organization.

4.      Leadership

The demonstrated ability to proactively envision and implement organizational goals and to align resources to achieve those goals. The ability to effectively communicate, utilize critical thinking skills to enhance positive performance by others while assuming the responsibility in supporting the Organization in promoting and maintaining positive employee relations and effective communications among facility staff and the awareness for continuous self-development.

5.      Teamwork

The demonstrated ability to establish effective relationships with both internal and external customers including coworkers, residents, families, and physicians. Willingly assists other personnel if requested. Work toward a shared purpose or goal by collaboration, partnering or cooperating with others.

6.      Trust and Respect

The demonstrated ability to be both trustworthy and trusting of others while respecting the needs of all residents, family, and coworkers. Modeling the goals and philosophies expressed in the organizations Mission and Code of Ethics. Actions and behaviors that contribute to creating an environment where all rights are respected, upheld, and treated equitably and with dignity.

TECHNICAL COMPETENCIES

1.      Understands and upholds the Resident’s Bill of Rights and holds all resident information confidential.

2.      Follows and follows all State and Federal regulations and established Personnel Policies and Procedures.

3.      Utilizes excellent assessment, communication, and counseling skills.

4.      Follow oral and written instructions.

5.      Observes proper safety and sanitary techniques of self and staff.

6.      Maintains all pertinent records in a timely, efficient, and confidential manner.

7.      Projects a professional image always.

ESSENTIAL FUNCTIONS

1.      Administers human resource functions including the hiring process within the HRIS (human resource information system) to include onboarding (background verifications, I9 validation

2.      Assists management with interview process; participates in orientation coordination and conduct the HR component of staff orientation.

3.      Ensure integrity for PBJ reporting (accuracy of time and attendance, hours, position, and departments for accurate mapping to CMS job codes) requiring precise inputting of contract staff hours, and data capturing of medical director hours for Cost Reporting purposes.

4.       Maintain staff attendance while providing facility support toward disciplinary action processes to include documentation and as needed witness to disciplinary discussions.

5.      Facility resource for staff education and time clock maintenance.

6.      Coordinate and process employee benefit / deduction changes initiated from employees, payroll reports, carrier and/or management.  For quality assurance, review and apply corrective action from payroll reports. 

7.      Administer leave of absence requests related to Family and Medical Leave and Connecticut Family and Medical Leave in accordance with federal and state law and Company leave policies.

8.      Coordinate worker’s compensation claims with staff, management, workers’ compensation carrier, and company’s occupational health care company (OSHA reporting).

9.      Manage weekly HRIS output reports to ensure HRIS integrity (e.g., unpaid benefits).  Maintaining employee accruals for paid time off (vacation, personal and PTO).

10.   Respond to written and verbal employment verification requests according to federal and state requirements.

11.   Organize and maintain stock of benefit packets for new hires, and / or employee requests resulting from annual enrollment or life events.

12.   Coordinate facility Performance Evaluation processes.

13.   Manages facility reports for company-wide programs to include incentive programs, sign-on bonus’, etc.

14.   Job Postings:  Responsible for administrative and organizational tasks relating to recruitment efforts (e.g., online ads).

15.   Manage front reception desk, staff, and facility entrance protocols (including overseeing of staff for purposes of evaluations, assignments, and attendance).

16.   Support HR Director (facility liaison to Carriage House) with employee communications (hard copy / electronic), Company incentive programs, meeting logistics, and personnel file maintenance.

17.   Facility HR Customer Service support, maintenance of facility CT DOL posting requirements.

18.   Performs other related duties and attends meetings as needed by Administrator.