Banquet Manager

Job Description

Job Description

The Banquet Manager at the DoubleTree Tudor Arms Hotel will lead the banquet team in delivering seamless events, from intimate gatherings to corporate functions. This role requires a hands-on leader with a passion for hospitality, strong organizational skills, and the ability to manage every detail of banquet operations. Oversee event execution, ensure impeccable service, and maintain Ivy Hospitality’s standards of excellence while fostering a culture of teamwork and professionalism.

Pay Range: $50,000.00 to $60,000.00 based on experience and qualifications

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Oversee all banquet operations, ensuring smooth execution of events in accordance with Banquet Event Orders (BEOs) and client expectations. 
• Lead, train, and motivate the banquet team, ensuring high standards of service and professionalism.
• Act as the primary point of contact for event planners and clients, ensuring clear communication and a personalized experience.
• Monitor event timelines, coordinating with the culinary team and other departments to ensure flawless service.
• Manage banquet room setups, verifying that tables, chairs, linens, décor, and AV equipment align with event specifications. 
• Ensure that banquet staff are properly scheduled, assigned, and equipped to handle events of varying sizes.
• Oversee food and beverage service, maintaining quality, presentation, and timing standards.
• Conduct pre-event meetings with banquet staff to review event details, guest expectations, and service strategies. 
• Proactively address any guest concerns or service challenges, ensuring immediate resolution.
• Maintain accurate inventory of banquet supplies, linen, and equipment, coordinating with vendors as needed.
• Enforce compliance with food safety, sanitation, and responsible alcohol service regulations.
• Assist with post-event breakdown, cleanup, and reporting, ensuring all areas are reset for upcoming functions.
• Support sales efforts by attending event planning meetings and providing recommendations for service enhancements.

Qualifications:

• Education: High school diploma or equivalent required; hospitality or event management training preferred.
• Experience: Minimum of 2-3 years of banquet or event management experience in a hotel, catering, or event venue setting.
• Strong leadership skills with experience in team supervision, training, and coaching.
• Excellent organizational and multitasking abilities, with attention to detail in event execution.
• Outstanding communication and problem-solving skills, with a guest-first mindset.
• Knowledge of banquet service styles, including plated, buffet, cocktail receptions, and action stations.
• Ability to lift up to 50 lbs, stand for extended periods, and work flexible shifts, including nights, weekends, and holidays.

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Financial Security & Peace of Mind

• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• 401(k) Retirement Plan

Time to Recharge

• Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.