Road Technician

Job Description

Job Description

Why VCI:

At VCI, we're dedicated to supporting the emergency responders who serve our communities every day. What sets us apart is our commitment to both our customers and our employees. We offer competitive pay, a 401(k) retirement plan, comprehensive benefits including medical, dental, and vision coverage, paid holidays and the opportunity to work alongside a team of nearly 100 professionals.

Our team includes former and current fire chiefs, EMTs, paramedics, police officers, firefighters, rescue personnel, and skilled industry experts, all working together in state-of-the-art facilities to ensure emergency vehicles remain mission-ready. When you join VCI, you become part of an organization that values teamwork, professionalism, and taking care of its people.

Primary Function:

This position is responsible for traveling to clients and sites to provide service and repairs on emergency vehicles and ambulances. 

Key Responsibilities

• Ability to respond to roadside service calls for emergency vehicles and ambulances.
• Communicate professionally with customers and internal team to ensure a high level of service is delivered with each service call. 
• Diagnose and repair mechanical, electrical, air brake, suspension and lighting issues.
• Perform emergency roadside repairs accurately and timely.
• Responsible for accurate and timely documentation of work performed and completion repair orders electronically.
• Maintain a clean, organized and well stocked service vehicle.
• Pick up and deliver emergency vehicles and ambulances to and from customer locations. 
• Operate a forklift as needed (or willingness to be trained). 
• Perform basic vehicle checks and report any issues. 
• Follow all DOT regulations and company safety policies. 
• All other duties as assigned.

Requirements:

• Valid CDL Class B license (required) 
• Clean driving record 
• Ability to lift and carry boxes up to 75 lbs 
• Dependable and able to work independently 
• Strong attention to safety and detail

Experience:

High School Diploma or GED, 3 years of vehicle repair and service work. Previous experience driving emergency vehicles, ambulances, or other commercial vehicles is desired.