Employee Relations Partner - Human Resources - Days - MHS

Employee Relations Partner

Location: Fort Lauderdale, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

The Employee Relations Partner serves as a subject-matter expert and trusted advisor to employees and leaders, managing complex and high-risk employee relations matters. This role provides expert guidance on sensitive employment issues, serves as the primary point of contact for workplace concerns, and helps foster a positive, compliant work environment. The Employee Relations Partner also supports a strong organizational culture by promoting fairness, accountability, and respect.

Responsibilities

Interprets policies using a balanced, risk-based approach and provides clear, practical recommendations that help employees and leaders make informed, fair, and consistent decisions. Ensures consistent application of company policies and maintains deep knowledge of federal, state, and local employment laws. Supports the design and delivery of training for leaders and employees on topics such as workplace conduct and conflict resolution. Conducts proactive rounding with leaders, teams, and employees to identify workplace concerns, strengthen relationships, and enhance employee experience. Builds trust and visibility within assigned business areas to promote open communication and early issue identification. Provides actionable employee relations insights to leadership based on employee feedback and observed trends. Works closely with HR Business Partners and on-site HR teams to address escalated employee concerns, resolve conflicts, and ensure policies are applied consistently. Manages a portfolio of critical and complex employee relations matters, ensuring timely, objective, and consistent resolution. Provides expert consultation and guidance to leaders, managers, and employees on workplace concerns, performance issues, conduct matters, and policy interpretation. Assess risk and recommend solutions aligned with organizational values, legal considerations, and business objectives. Leads and conducts thorough, objective workplace investigations to ensure adherence to company policies, regulatory requirements, and best practices. Ensures the investigative process is handled with confidentiality, fairness, and professionalism. Maintains thorough documentation and case records in accordance with company standards and regulatory requirements.

Competencies

ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HR LEGAL/REGULATORY ENVIRONMENT, ORGANIZATION SKILLS, PROFESSIONAL CREDIBILITY, RELATIONSHIP MANAGEMENT / HR, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK

Education and Certification Requirements

Bachelors: Human Resources Management (Required)

Working Conditions and Physical Requirements

• Bending and Stooping = 20%
• Climbing = 20%
• Keyboard Entry = 60%
• Kneeling = 20%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying > 75 lbs Non-Patient = 20%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 20%
• Pushing or Pulling > 75 lbs Non-Patient = 20%
• Reaching = 20%
• Repetitive Movement Foot/Leg = 20%
• Repetitive Movement Hand/Arm = 20%
• Running = 20%
• Sitting = 40%
• Squatting = 20%
• Standing = 40%
• Walking = 40%
• Audible Speech = 60%
• Hearing Acuity = 60%
• Seeing - Far = 60%
• Seeing - Near = 60%
• Computer Monitor = 60%

Shift: Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call View phone number on click.appcast.io (M-F, 8am-5pm) or email View email address on click.appcast.io