Remote Member Advocate and Benefits Concierge
Convey Health Solutions
New York, NY
- Remote job
Convey Health Solutions is seeking a Member Services Advocate to assist members with account updates, educate on plan benefits, and resolve premium billing discrepancies. You will handle inbound and outbound calls, verify formulary coverage, maintain accurate member records, and escalate issues when needed. A high school diploma and 2 years in a fast-paced, high-volume environment are required. Healthcare experience is a plus, with strict HIPAA/CMS compliance. #J-18808-Ljbffr Convey Health Solutions
Vacancy posted 4 days ago
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