Backroom Supervisor

Backroom Supervisor

Hot Job

Gaston Restore - Gastonia, NC 28054

Overview

Salary Range $19.50 Hourly Position Type Full-time, Non-Exempt Job Shift Rotating - Sunday through Saturday

Description

Backroom Supervisor Habitat for Humanity Charlotte Region Location: 1840 E. Franklin Blvd., Gastonia, NC 28054 Habitat ReStore Pay: $19.50 per hour Schedule: Full-time - Rotating Schedule, 7 days per week

Why Join Us: At Habitat Charlotte's ReStore, your work supports affordable housing and community impact every day. You'll be part of a team that values collaboration, service, and making a difference right here in our community.

• Competitive salary and benefits
• Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

Position Overview: Habitat Charlotte is seeking a dedicated Backroom Supervisor to ensure smooth store operations, accurate merchandising, and a safe, welcoming environment for employees, volunteers, and customers. This key-holding supervisory role supports store leadership in managing donations, inventory, and day-to-day operations that keep the ReStore running efficiently.

Key Responsibilities:

• Research, accurately ticket, and safely move merchandise to the sales floor in a timely manner
• Collaborate with store leadership on priorities, timing, and placement of incoming donations
• Supervise donation drivers during loading/unloading activities
• Ensure safe handling of merchandise according to policies and procedures
• Maintain a clean, organized, and efficient store environment
• Independently open and close the store and perform cash handling procedures
• Operate the cash register as needed and complete accurate reports and end-of-day documentation
• Provide constructive feedback, encouragement, and motivation to staff, volunteers, and team members
• Demonstrate a positive, respectful, and professional attitude with all customers, donors, volunteers, and staff

What We're Looking For:

• Strong leadership and communication skills
• Ability to work independently and as part of a team
• Comfortable managing multiple tasks and priorities in a fast-paced retail environment
• Experience with inventory, merchandising, or supervisory responsibilities is a plus
• Commitment to excellent customer service and a mission-driven workplace

Qualifications

Education/Skills:

• Basic computer skills
• Basic math or POS experience
• Strong verbal and written communication skills
• Management and Customer Service experience
• Show initiative

Physical Requirements:

• Ability to stand for extended periods of time
• Ability to move merchandise throughout the store
• Ability to perform repetitive movements over long periods of time
• Ability to lift 50lbs. without assistance
• Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
• Ability to obtain Forklift Certification and operate a forklift on a regular basis
• Ability to climb steps to Forklift cab

Internal Interactions: Habitat Staff

External Interactions:

• Customers
• Volunteers
• Donors
• Homeowners

Level of Authority:

• Requires minimal supervision
• Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management
• Report to the Store Manager

Estimated Time Commitment: 40+ hours/week. Rotating Sunday-Saturday work week. Shifts scheduled based on the needs of the store.

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.