Lead Admissions Rep/ Registrar - Full Time

Patient Care Services Representative

Come and join the RMC Family! We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Quality healthcare is our passion, improving lives is our reward. Riverside Medical Clinic is the best place to work, practice medicine, and receive care.

Summary: Provides Patient Care Services Representative coverage based on Clinic requirements. Assumes all Patient Care Services Representative job responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) required. Must have general office experience, with a minimum of two years medical office experience required. Possess general clerical, computer, and telephone skills.

Essential Functions: Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.

Cooperate in the cross-training of this position to ensure adequate coverage at all times; cooperate in being cross-trained to another position to ensure coverage at all times. May travel between departments and facilities to assist in coverage as required. Assist in training of Patient Care Services staff (e.g. classroom, on-the-job settings). Responsible for following and keeping each provider's schedule (i.e. out-of-office meetings, lunches, and/or vacations). Update provider's calendar as needed in computer. Schedule new and established patients according to the approved Clinic guidelines of each practitioner and the appointment scheduling policies and procedures. Verify and update patient information following patient registration criteria; obtain copies of insurance card and collect payments and inform patients of payment responsibility. Make corrections into computer immediately. Make return appointments for patients within the scheduling guidelines. Cancel and reschedule patients as needed. Follow protocol for all patients' check-in. Process daily tic sheets grouped by provider and ensure their balance with the edit. Process hospital charges for assigned provider on a daily basis. If assigned by department keep database in order and store in per protocol Take messages for office staff and providers as requested and when appropriate. Duties may vary occurring to assignment (e.g. check-in or appointment scheduling for Patient Service Representative). Filing documents daily in medical records. Other: Uphold and support the philosophy, objectives, and policies of the Riverside Medical Clinic. Assume responsibility for initiating a pleasant, patient-oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor. Maintain work area in a clean and organized manner. Annually participate and complete required health screening. Adhere to Safety Program as outlined in Core Competencies and Injury, Illness and Prevention Program. Maintains professional composure and confidence during stressful situations. Maintains open communication using appropriate chain of command regarding issues. Presents neat appearance in proper attire and identification as required by the position, department and RMC policy.

This opportunity offers the following: Challenging and rewarding work environment Growth and Development Opportunities within UHS and its Subsidiaries Competitive Compensation

About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.