General Affairs Specialist
Samsung SDS America
General Affairs Specialist
Samsung SDS America is looking for a hands-on, experienced General Affairs Specialist to launch and run our new office operations in Plano, Texas. As our first GA Specialist on the ground, you will build out our local vendor networks, establish workplace operations, and manage facilities across our sites.
Your immediate priority will be supporting our corporate relocation from New Jersey. You will work closely with HR and IT to make sure employees transferring to Texas have a smooth onboarding experience, while ensuring our day-to-day office infrastructure and IT asset management remain completely uninterrupted.
This is a high-impact position requiring a strategic operator who excels at vendor negotiation, change management, and cross-functional execution in a fast-paced corporate environment.
This role ensures the smooth operation of general affairs functions, maintains compliance with corporate policies, and enhances the employee experience by providing a safe, well-maintained, and efficient work environment. As we continue to grow, the General Affairs Manager will be pivotal in ensuring that our operational frameworks align with industry best practices and company objectives. This role not only involves managing day-to-day affairs but also requires collaborating with various departments to enhance interdepartmental communication and efficiency.
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. We deliver enterprise-grade solutions and services in cloud, secure mobility, analytics, AI, digital marketing, and digital workspace, helping our customers increase productivity, safeguard assets, and make smarter decisions.
This role is based onsite in our office in Plano, TX and requires national business travel up to 35%.
Responsibilities
Site Expansion and Employee Relocation
- Run the daily operations and setup of the new Plano office, making sure the workplace is fully functional from day one.
- Partner with HR to help welcome and onboard employees transferring from the New Jersey office, serving as the local point of contact for their workplace transition.
- Coordinate with different departments to keep everyone aligned and minimize business disruption during the move.
IT and Workplace Operations Continuity
- Manage the local inventory, tracking, and distribution of company PCs, accessories, and office hardware.
- Work closely with the IT infrastructure team to ensure office connectivity, network room safety, and immediate hardware availability for new hires and transfers.
- Supervise the layout and maintenance of local server rooms and specialized labs, keeping them aligned with power and security protocols.
Facilities and Vendor Management
- Oversee facilities maintenance, space planning, and general office operations for the Texas location, while supporting multi-site needs as required.
- Source, negotiate, and manage contracts with vendors for security, janitorial services, office supplies, cafeteria management, and corporate transit.
- Deal directly with building management regarding lease agreements, office modifications, and structural improvements.
Budgeting and Reporting
- Build and manage the site's GA budget, focusing on cost efficiency and accurate spending forecasts.
- Track and control expenses for facilities upkeep, office setups, and IT hardware inventory.
- Handle vendor invoicing and review performance metrics to ensure we are getting the service quality we pay for.
Prepare and present monthly, quarterly, and annual reports on facility operations, budget utilization, and cost-saving initiatives.
Provide regular updates and recommendations to senior management on office operations, risk management, and workplace improvements.
Track and analyze vendor performance, employee satisfaction, and workplace efficiency metrics to drive continuous improvement.
Ensure compliance with corporate governance reporting requirements, including safety audits, risk assessments, and cost reports.
Compliance and Safety
- Ensure the office strictly complies with local, state, and federal workplace safety laws, including OSHA regulations.
- Put together local emergency response and business continuity plans.
- Manage building access control, security badges, and visitor registration systems.
Work with internal and external stakeholders to ensure adherence to security and operational protocols.
Maintain necessary licenses and permits for office activities.
Executive and Travel Support
- Handle logistics, local transport, and office setups for visiting executives, clients, and international expatriates.
- Support internal events, all-hands meetings, and conferences by organizing the spaces and necessary AV equipment.
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