Banamex - Supervisor de Ventas Afore

Banamex - Supervisor de Ventas Afore Job Req Id: 26974965 Location: San Luis Potosí City, San Luis Potosí, Mexico Job Type: On-Site/Resident Posted: Jun. 25, 2026 Job Overview The Field Sales Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in order to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist the team in meeting sales targets. Responsibilities Responsible for training team members, monitoring quantity and quality of work, and providing feedback to employees on performance Track incoming data, including submissions, logins, booking, and disbursal numbers to ensure overall targets are being met Acquire new clients through tele‑caller supported outbound calling and micromarketing activities Complete client handling beginning with sourcing and serve as the first point of contact for any client concerns or questions Analyze client interests, problems, and potential need for new products and services Conduct client, vendor, and channel meetings 50% of the time and perform revenue optimization activities Receive training and assistance for team members including sales executives and tele‑callers Organize marketing activities to get new sources of lead generation and new business Conduct first‑level risk analysis to understand fitment with Citi’s policies Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards Qualifications 0‑2 years of relevant experience Experience in the financial sector and sales preferred Working knowledge of related financial regulations and mortgage transaction structure General understanding of regulatory compliance, guidelines and regulations Consistently demonstrates clear and concise written and verbal communication Effective problem‑solving and negotiation skills Ability to communicate across various teams Education Bachelor’s degree/University degree or equivalent experience Requisitos Experiencia en ventas, negociación con clientes. Trabajo bajo presión. Orientado a resultados. Trabajo en equipo. Manejo de paquetería Office básico. Certificación ante CONSAR. Lic terminada / experiencia equivalente. Favor de adjuntar CV actualizado. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact the recruiter. #J-18808-Ljbffr Citi