Installation Manager

Installation Manager - Bath & Shower Remodeling

Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we've earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems-and we bring that same standard to every product we offer.

About the Role:
We're looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who's ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities:
• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow-up after installations
• Conduct regular check-ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on-site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time-off requests
• Maintain accurate records of timesheets, receipts, and job completions

What We're Looking For:
• 5+ years of installation or construction experience
• Background in acrylic bath systems
• Plumbing knowledge (highly preferred)
• Proven leadership and team management skills
• Quality assurance and customer service experience
• Valid driver's license and clean driving record

Compensation & Benefits:
• Competitive salary commensurate with experience
• Supportive and professional work environment
• Opportunity for long-term career growth with a growing company

Join Us!
If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we'd love to hear from you!