Client Care Specialist Shift Supervisor 12am-8am

Benefits: 401(k) Health insurance Paid time off Client Care Specialist Shift Supervisor 12am-8am Location: Peekskill, NY Reports to: Reporting to the Client Care Specialist Supervisor /CE Assessor - Peekskill Position Summary: the Jan Peek Client Care Specialist Shift Supervisor 12am-8am is responsible for overseeing shift operations to maintain a safe, compliant, and efficient environment, while adhering to organizational policies and procedures. Key Responsibilities: Staff Oversight Receive and review prior shift reports, including narratives, incident reports, and communication logs to ensure continuity of care and operations. HMIS reviews to ensure all Emergency Services clients are accurately checked in and documented Ensures all shift tasks are completed accurately, timely, and in compliance with organizational standards Communicate and document key shift updates, incidents, and client concerns for seamless handoff to incoming staff at 8 AM. Make recommendations to improve efficiency and streamline service delivery Conduct ongoing observation of resident well-being and adherence to program expectations. Make recommendations to improve efficiency and streamline service delivery Operations Oversight Monitor facility supplies and restocks essential items (paper towels, toilet paper, soap,) ; Communicate facility preparedness and readiness to ensure safe operations for inclement weather , this is not limited to JPH furniture ( chairs, ES beds, common area furniture, etc.) Oversee facility cleanliness, including: Kitchen cleaning and upkeep Removal of garbage Weekend deep cleaning tasks (bathrooms and additional sanitization) Oversees completion of scheduled facility inspections, ensuring documentation is accurate and findings are communicated to the Supervisor or designee Perform additional administrative and operational duties assigned to support program effectiveness. Other duties as assigned Schedule: As determined by Supervisor to meet 24/7 operational needs, including evenings, weekends, and holidays. Qualifications: High School Diploma or Equivalent Minimum of 2 years of client service, ability to engage clients with empathy and experience in conflict resolution and deescalation Experience with issues related to homelessness, mental illness, and trauma Proficient with Microsoft, HMIS and databases Skills and Abilities: Strong commitment to social justice and equity Ability to work with diverse populations Excellent time management skills Self-starter; flexible; ability to adapt to urgency Salary: $22/hour + benefits To Apply: Submit cover letter and resume to: No calls, please. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and embraces a diverse workforce and culture.