Business Outreach Specialist

Job Description

IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.

Arlington County Police Department's (ACPD) Community Engagement Section is looking to hire a Business Outreach Specialist as a member of its Business Outreach Unit (BOU) to plan, develop, and administer the various county projects, programs, services, and contracts on behalf of the ACPD. The BOU seeks to build and maintain relationships with stakeholders within Arlington County, which includes businesses, community groups, civic associations, and other departments within County and State government.

Responsibilities

Specific duties include:

• Achieving and maintaining excellent public service, effective communication, and positive working relationships with various stakeholders in Arlington County while exercising discretion, diplomacy and sound judgement;
• Assisting restaurants with the Arlington Restaurant Initiative (ARI) accreditation process to include writing their policies, training, and conducting operational walkthroughs;
• Engaging in and presenting at special events committee meetings, live entertainment meetings, BID/civic association meetings, and other department, county and community meetings;
• Leading event planning and coordination efforts, ensuring efficient execution and positive participant experiences;
• Overseeing the ACPD Nightlife Detail program and researching new trends within the nightlife management fields by gathering information;
• Reviewing various social media, identifying and analyzing issues, and developing new recommendations, programs and/or initiatives to resolve substantive public safety problems;
• Overseeing the day-to-day administration of BOU programs, such as scheduling, logistics, materials and equipment coordination, problem solving;
• Assisting in production of, and training staff, in BOU initiatives; and
• Collecting and analyzing data, and developing and delivering presentations, briefings, internal and external reports, memorandums, and informational analyses in support of BOU initiatives.

The ideal candidate will possess the ability to:

• Handle sensitive confidential information with extreme discretion and in compliance with local, state and federal laws;
• Present with strong verbal and written communication skills;
• Compile, analyze and maintain records; and
• Utilize various social media platforms proficiently.

Qualifications

Minimum:

Education: Bachelor's degree in public administration, business administration, or related field; plus

Experience: Some experience in program administration or program management of nightlife, business safety, or other similar programs.

Substitute: Additional qualifying experience can be substituted for the educational requirement. A Master's degree or higher may be substituted for some of the experience requirement.

Desirable: Preference may be given to candidates with experience in one or more of the following:

• Managing public-facing projects or programs related to nightlife, community outreach or business safety;
• Working with public safety agencies;
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), LERMS, Peregrine, records management systems, and/or Adobe Acrobat programs;
• Working in local or state government or other public institutions that require knowledge of local government functions and responsibilities; and/or
• Bilingual in English and Spanish.

Special Requirements: Due to the sensitive nature of this position within the Police Department, candidates receiving consideration will be required to undergo a pre-employment polygraph examination and a character/background investigation conducted by the Police Department.

An online application is required. Your responses to the supplemental questionnaire are considered part of the application process. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.

Additional Information

Work Hours: This is a full-time position, with regular work hours typically Monday through Friday from 8:00 AM to 5:00 PM, where employees should be flexible in their working hours to include evenings and/or occasional weekends. Telework options can be discussed/offered in the future, upon showing proficiency in workflow management of the job.

The official title of this position is Management Specialist.

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