Residential HVAC Sales Manager

Job Description

Job Description

Position Overview

The Residential Sales Manager will foster a culture of accountability, professionalism, and enthusiasm—ensuring our sales team continues to reflect the values that have made J & J Air one of the most respected HVAC companies on the Grand Strand.

This role is ideal for a sales leader who wants to build a high-performing team, grow with a respected company, and help deliver comfort solutions that truly improve clients’ homes and lives.

Key Responsibilities

Sales Leadership & Team Development

• Lead, coach, and motivate the team of Comfort Consultants and sales personnel to achieve individual and team performance goals
• Conduct regular ride-along sales calls to mentor team members and strengthen in-home selling skills
• Lead weekly sales meetings that provide direction, training, accountability, and motivation
• Ensure the team consistently follows company sales processes and maintains J & J Air’s high standards of professionalism

Sales Performance & Revenue Growth

• Monitor daily sales performance, lead flow, and progress toward monthly revenue goals
• Ensure incoming leads, referrals, and service-generated opportunities are properly managed and maximized
• Support the sales team in developing proposals for complex projects and high-value opportunities
• Review and approve sold jobs to ensure accuracy, completeness, and adherence to company standards
• Run in home sales calls to supplement sales team in event of an absence

Customer Experience & Brand Reputation

• Ensure every client interaction reflects J & J Air’s reputation for quality, integrity, and service excellence
• Promote high-efficiency HVAC systems and comfort solutions that provide long-term value to clients
• Confirm financing options are presented in all proposals to help clients make confident decisions
• Ensure post-installation follow-ups to strengthen relationships and generate referrals

Lead Development

• Collaborate with marketing manager to plan and implement marketing campaigns and promotional activities
• Develop strategies to increase referral business and client-generated leads
• Support sales team by participating in J & J Air sponsored events

Operational Collaboration

• Work closely with the Service Manager to maximize service-generated leads and ensure strong communication between departments
• Support scheduling and proposal preparation during high call volume periods

Daily Focus Areas

• Review sales pipeline and lead status
• Track progress toward daily and monthly sales targets
• Support Comfort Consultants with active quotes and proposals
• Review sold jobs for quality and accuracy
• Coordinate with service and installation teams to maintain smooth project flow
• Assist clients directly when needed, including walk-ins and appointment requests

Success Metrics

The effectiveness of the Residential Sales Manager will be measured through key performance indicators including:

• Achievement of monthly and annual sales revenue goals
• Growth in team-generated leads and referral business
• Consistent adherence to company sales processes
• Increased service technician referral opportunities
• Customer satisfaction ratings of 95% or higher
• Year-over-year growth of residential replacement sales budget

Requirements

• 5 years of experience in HVAC sales
• 5 years of experience in sales management
• Job knowledge: HVAC systems, heat load calculations, & financing
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and a client-focused attitude
• Proactive and self motivated work ethic

Salary Range: $90,000 – $125,000 annually

Work Hours: Monday–Friday, 7:30 AM – 5:00 PM (some evenings and weekends as needed)