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People & Culture, Generalist (Benefits)

$40 per hour

The Hongkong and Shanghai Hotels, Limited

The People & Culture, Generalist (Benefits) is responsible for administering and supporting the organization's employee benefits programs while providing general HR support across the employee lifecycle. This role serves as a key resource for employees regarding health and welfare benefits, retirement plans, leave administration, and wellness initiatives, while ensuring compliance with applicable federal, state, and local regulations.

Key Accountabilities:

  • Administer employee benefits programs, including medical, dental, vision, life insurance, disability, retirement, and wellness programs.
  • Manage employee enrollments, life event changes, and annual open enrollment processes.
  • Serve as the primary point of contact for employee benefits inquiries and issue resolution.
  • Coordinate with benefits brokers, insurance carriers, and third-party administrators.
  • Audit benefits data and ensure accuracy in HR and payroll systems.
  • Monitor eligibility and enrollment requirements.
  • Coordinate and administer leave programs, including FMLA, ADA accommodations, parental leave, military leave, and other company leave policies.
  • Track leave requests and maintain compliance with applicable laws and regulations.
  • Partner with managers and employees to facilitate successful leave transitions and returns to work.
  • Assist with onboarding and offboarding activities.
  • Support employee relations initiatives and respond to employee questions regarding HR policies and procedures.
  • Maintain employee records and ensure confidentiality of sensitive information.
  • Participate in performance management, employee engagement, and culture-building initiatives.
  • Assist with policy development and implementation.
  • Ensure compliance with federal, state, and local employment and benefits regulations.
  • Prepare reports related to union, benefits utilization, enrollment trends, and compliance requirements.
  • Support audits and required filings related to employee benefits programs.
General Requirements:
  • 3-5 years of Human Resources experience, with at least 2 years focused on benefits administration.
  • Bachelor's degree preferred in a related Business field.
  • Strong knowledge of employee benefits and HR practices.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational abilities.
  • Ability to manage confidential information with discretion.
  • Proficiency in Microsoft Office and HRIS systems.
  • Strong analytical and problem-solving skills.
  • Experience with benefits platforms.
  • Knowledge of leave administration and employment laws.
  • Self-starter; creative; independent yet team-oriented; socially adept; charming and people oriented.

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary for this position is $40.00 per hour.

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Vacancy posted 1 day ago
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