VA Onboarding Specialist (Remote)

United States

Suitability/Public Trust

Fully remote

Administrative Services/Customer Support

Overview

GovCIO is currently hiring for a VA Onboarding Specialist to support a large IT enterprise contract. This position will be remote.

In this role, you will manage the full spectrum of contractor administration: screening incoming personnel against labor category requirements, coordinating with VA approving officials, administering PIV card sponsorship, provisioning system access, tracking training and compliance obligations, and executing offboarding procedures. You will serve as the primary liaison between the contract team and the Contracting Officer’s Representative(COR), ensuring daily approvals, issue resolution, and documentation integrity are maintained at all times.

This is not a passive administrative role. It requires someone who can proactively monitor multiple contractor timelines simultaneously, navigate federal onboarding protocals, handle sensitive personally identifiable information (PII) with discretion, and communicate clearly with stakeholders ranging from new hires to senior VA

representatives. The ideal candidate brings a blend of systems proficiency, compliance awareness, and people first communication skills.

Responsibilities

Contractor Onboarding & Vetting

• Review and validate incoming contractor resumes against applicable labor category requirements, ensuring alignment with contract specifications prior to submission for approval.

• Coordinate with designated approving officials throughout the vetting and clearance process, tracking status and resolving bottlenecks to keep onboarding timelines on track.

• Draft and distribute professional welcome correspondence to newly approved contractors, initiating their VA onboarding experience and setting clear expectations for next steps.

• Perform quality assurance reviews on all documentation submitted by incoming contractors, verifying completeness, accuracy, and compliance before processing.

• Establish and maintain contractor profiles in the Account Provisioning/Deprovisioning System (APDS), ensuring data accuracy from the point of entry.

• Administer PIV card enrollment sponsorship for new contractors entering the VA environment, coordinating with VA physical security and identity management stakeholders as needed.

• Monitor each contractor’s onboarding progress against defined milestones, proactively identifying and resolving issues that could delay a contractor’s ability to begin work.

• Ensure every contractor successfully obtains all required items prior to or at time of start, including: Personal Identity Verification (PIV) card, Government-Furnished Equipment (GFE) laptop, and Initiated or completed security clearance documentation

Compliance, Training & Agreements

• Track, assign, and monitor annual training requirements for all active contractors on the contract, maintaining accurate completion records and following up on outstanding items.

• Assign and manage Organizational Conflict of Interest (OCI) training and Non-Disclosure Agreement (NDA) requirements for personnel subject to additional information security firewall or PII protections.

• Maintain a comprehensive and current view of each contractor’s compliance status, escalating non compliance risks to the COR as appropriate.

COR Liaison & Offboarding

• Serve as the primary point of contact with the Contracting Officer’s Representative (COR) for daily approvals, personnel actions, and issue resolution.

• Execute complete offboarding procedures for departing contractors upon COR approval, including deprovisioning system access in APDS, collecting government equipment, and closing out compliance records.

• Maintain clear documentation of all offboarding actions and communicate status updates to relevant stakeholders.

Document & SharePoint Management

• Maintain the VA SharePoint site serving as the official repository for all contractor documentation, including materials containing PII and other sensitive information, in accordance with VA data handling requirements.

• Manage access authorization for the contract SharePoint site, ensuring only approved personnel have appropriate permissions.

• Organize and update SharePoint content on an ongoing basis to support audit readiness and stakeholder access.

Monthly Deliverables & Communications

• Collect and consolidate PowerPoint presentations from each contract initiative within TIS 2.0 to compile the Monthly Work Plan, the contract’s primary monthly deliverable to the VA.

• Present the consolidated Monthly Work Plan slides to authorized VA representatives, serving as a prepared and professional communicator on behalf of the contract team.

• Draft and distribute communications to the full contractor workforce regarding timesheets, data calls, and announcements from contract leadership.

Qualifications

Required Skills and Experience

• Bachelors with 5-8 years (or commensurate experience)

• Demonstrated familiarity with federal contractor onboarding processes, including PIV card administration, security clearance coordination, and government access provisioning.

• Experience managing sensitive and PII-containing documents in accordance with applicable privacy and data security requirements.

• Strong organizational skills with a proven ability to manage multiple concurrent timelines, deadlines, and stakeholders without sacrificing accuracy.

• Proficiency with the following tools and platforms:

• AirTable - for tracking and managing contractor data

• Adobe Acrobat Pro - for document preparation and review

• Microsoft Excel - for tracking, reporting, and data management

• Microsoft Word - for drafting correspondence, templates, and documentation

• Microsoft Office Suite (Outlook, Teams, PowerPoint, etc.)

• Clearance Required: Ability to obrtain and maintain a Suitability/Public Trust clearance.

Posted Salary Range

USD $80,000.00 - USD $90,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.