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HR Operations Coordinator

Komatsu North America

HR Operations Coordinator

We are seeking an HR Operations Coordinator to join our team in Milwaukee, WI (South Harbor District). As a member of the Shared Services team, the HR Operations Coordinator is responsible for delivering high-quality HR administrative support and managing employee lifecycle transactions for assigned business units. This role serves as a key point of contact for employees, managers, HR Business Partners, Payroll, and other internal stakeholders, ensuring HR processes are completed accurately, timely, and in compliance with company policies and applicable regulations. The HR Operations Coordinator supports onboarding, offboarding, employee data management, contractor administration, payroll-related activities, HR reporting, and new hire orientation. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.

Key Job Responsibilities:

  • Process employee lifecycle transactions, including new hires, transfers, promotions, compensation changes, leaves of absence, and terminations within HR systems.
  • Maintain employee records and ensure the accuracy and integrity of employee data in SAP SuccessFactors.
  • Coordinate onboarding and offboarding activities for employees, contractors, and interns, ensuring all required documentation and system updates are completed.
  • Facilitate and present new hire orientation sessions, delivering a positive onboarding experience while educating employees on company policies, programs, and resources.
  • Partner with Payroll, HRIS, Benefits, and HR Business Partners to resolve employee and system-related issues.
  • Assist employees and managers with inquiries related to HR policies, procedures, payroll, benefits, and HR programs.
  • Assist with headcount reporting, workforce analytics, and ad hoc reporting requests.
  • Monitor HR workflows and transactions to ensure payroll deadlines and service level expectations are met.
  • Maintain working knowledge of HR laws, regulations, company policies, and HR best practices.
  • Identify process improvement opportunities and recommend solutions that enhance efficiency and service delivery.
  • Handle sensitive and confidential information with the highest level of professionalism and discretion.

Qualifications/Requirements:

  • 1–3 years of Human Resources experience.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Working knowledge of HR laws, regulations, and HR best practices.
  • Experience working with HRIS and payroll systems.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Strong verbal and written communication skills, with the ability to effectively interact with employees and leaders at all levels of the organization.
  • Experience delivering presentations and facilitating training sessions for large groups.
  • Demonstrated ability to manage multiple priorities and independently complete projects and assignments.
  • Strong analytical skills with the ability to collect, interpret, and analyze data, establish facts, and draw meaningful conclusions.
  • Ability to identify issues, evaluate options, and recommend practical solutions.
  • Exceptional attention to detail and accuracy.
  • Strong organizational, time management, and prioritization skills.

Preferred Qualifications:

  • Experience working with SAP SuccessFactors.
  • Experience working with UKG payroll and workforce management systems.
  • Experience supporting HR shared services or HR operations environments.
  • Advanced Excel and PowerPoint skills strongly preferred.

Company Benefits:

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.

401k and/or employee savings programs

Employee time off (vacation and designated holidays)

Employee and family assistance programs

Disability benefits

Life insurance

Employee learning and development programs

Diversity & Inclusion Commitment:

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration, and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information:

Komatsu develops and supplies technologies, equipment, and services for the construction, mining, forklift, industrial, and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business, and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development, and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all.

EEO Statement:

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Vacancy posted 3 days ago
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