Business Analyst

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at  

Location: USA - Whitestown, Perry Blvd 

Division: Solutions 
Job Posting Title: Business Analyst 
Time Type: Full Time

POSITION SUMMARY  
The Data Analyst will join a team to generate insights that will guide our operational strategy and day to-day-execution. The Data Analyst role will be gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions. This position will work closely with the operations team to shape the structure and support the business. 

This position requires high judgment, excellent analytical abilities, a creative mind to invent solutions to improve the customer delivery experience; it also offers broad exposure to various business, financial, and technical teams across DSV. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Uncover trends and correlations to develop insights that can materially improve our operational decisions. 

• Apply data mining, quantitative analysis, and statistical models to understand how our customers interact with us and identify the best way to improve the customer experience and meet our goals. 

• Collaborate and partner across the organization to develop best practices for your function and advocate for improvements in enterprise-wide tools. 

• Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to drive key business decisions. 
  Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation. 

• Work closely with Management on important issues and projects. 
  Assess and document existing business procedures. Develop recommendations for new methods/procedures, implementation plans, schedules, and written reports for management to evaluate. 

• Maintain recordkeeping database and produce reports. 

• Review reports and recommend productivity and efficiency improvements. 

• Research and analyze other comparable organizations / operation. 

• Support Business reviews for strategic client by developing and presenting materials to illustrate 

• DSV’s performance and value creation. 

• Analyze business cases and existing data to identify new cost savings initiatives to develop into case studies for presentation to client. 

• Develop client relationship management skills via involvement in implementation support, AQP meetings, Deep Dives, Business Reviews, etc. 

• Responsible for the design, development, and implementation of IT solutions across functions. 

• Work closely with business leaders and clients to analyze and document client requirements and develop and implement best practice, consistent, standardized IT Solutions. 

OTHER DUTIES 

• Performs other duties as assigned. 

• Work overtime as dictated by business whether mandatory or voluntary. 

SUPERVISORY RESPONSIBILITIES  

• None 

SKILLS & ABILITIES  

Education & Experience 

• Bachelor’s degree required. 

• 2 years’ experience in Warehouse or Distribution Operations preferred with emphasis in Logistics or Supply Chain Management, Business or Sales and Marketing. 

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate 

Computer Skills 

• Employee must possess excellent computer skills but not limited to MS Office Suite (including Excel pivot tables and formulas), Windows, or Visio. 

• Ability to learn new systems and tools quickly. 

• MS Office (Access, Excel, pivot tables) expertise 

Certificates & Licenses 

• None 

Language Skills  

• English (reading, writing, verbal) 

• Bilingual is a plus.  

• Excellent verbal and written communication skills, strong interpersonal skills, ability to coordinate and motivate self and others. 

• Comfortable communicating with individuals throughout all levels of the organization. 

• Demonstrated ability to work in a matrix environment. Must work well across multiple units across the company. 

Mathematical Skills  

• Ability to handle basic statistical control methods. 

Other Skills 

• Willingness to take personal responsibility for actions and the delivery of results. 

• Ability to adhere to standards. 

• Internally motivated and works well under pressure. 

• Strong problem solving and decision-making skills. 

• Ability to follow proper communication channels to initiate action. 

• Ability to effectively manage own time, multi-task, and prioritize for optimal output. 

• Continually seeking process improvement and innovation. 

• Impeccable attention to detail, passion for processes and systems. 

• Excellent analytical skills. 

• Ability to implement and validate corrective and preventative actions. 

• Willing to ask questions to gain a better understanding of requirements and develop continuous improvement ideas. 

• Understanding of the company’s business strategy, vision, and operations as well as regional working relationships. 

• Ability to gain knowledge and understanding of Client specific strategic objectives 

  PHYSICAL DEMANDS 

  Occasionally 

  • Handling/Fingering, Sitting 

  Frequently 

  • Bending 

  Constantly 

  • Walking and Standing 

  Ability to Lift/Carry and Push/Pull 

  • 21-50 pounds 

  • Reach above shoulder, reach outward, squat, or kneel. 

  Other Physical Requirements: 

  WORK ENVIRONMENT  

  While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. 

  Reasonable Accommodations Statement  

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

For this position, the expected base pay range is $55,000.00 – $65,000.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan 
details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  View email address on jobs.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn , Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV