Director, Digital Learning Operations and Quality

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01If you are a current Austin Community College employee, please click this link to apply through your Workday account.Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.As a community college committed to our mission, we seek to recruit and retain a workforce that:Values intellectual curiosity and innovative teachingIs attracted by the college's mission to promote equitable access to educational opportunitiesCares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.Focused on student academic achievement and postgraduate outcomesWelcomes difference and models respectful interaction with othersEngages with the community both within and outside of ACCJob Posting Title:Director, Digital Learning Operations and QualityJob Description Summary:To direct the development and operation of distance education, distance education quality assurance, course design and student and faculty support services.Job Description:Description of Duties and TasksUnder the direct supervision of the Dean, Digital Learning, directs the distance education quality assurance processes and procedures across program and project teams.Develops, directs, and implements a systematic design and development process deliver online courses and modules in an agile way, in consultation with instructional departments.Directs distance education instructional design projects; evaluates requests and develops project priorities, and resource allocation plans.Provides project management for the distance education department, including setting and monitoring targets for new course development, and quality review of new course development.Leads the creation and development of distance education faculty training and support related to online learning experience pedagogy.Coordinates distance education faculty development programming with the Teaching and Learning Excellence Division.Manages and provides leadership and guidance to staff; develops priorities and assigns tasks and projects; ensures that all issues are addressed and resolved.Creates online resources available to both students and instructor.Maintains distance education state authorization compliance, including membership in State Authorization Reciprocity Agreement.Works with instructional departments in scheduling distance education courses; develops annual and semester schedules, and allocation of sections.Directs the efforts to identify new distance education course materials, evaluates the appropriateness for ACC use, disseminates materials to faculty, and manages the approval process.Supervises Distance Learning staff.KnowledgeCurrent principles and practices of distance learning technology and applications in an educational environment.Current principles and practices of distance education instructional development and design services in an educational environment.Management and implementation of organization-wide technology projects.Supervisory principles, practices, and methods.Project planning and management principles.Knowledge of SACSCOC accreditation principles and the distance education policy statement.Knowledge of online learning quality assurance standards such as Quality Matters.Knowledge in the ITC distance education leadership or the Institute for Emerging Leadership in Online Learning (IELOL) competencies.SkillsMaintaining an established work schedule.Effectively using interpersonal and communications skills including tact and diplomacy.Effectively using organizational and planning skills, including attention to detail and follow-through.Coordinating implementation of new technologies.Reviewing and preparing narrative and statistical reports and records.Interpreting and applying rules, regulations, policies and procedures, and making effective decisions.Assessing and prioritizing multiple tasks, projects, and demands.Maintaining confidentiality of work-related information and materials.Establishing and maintaining effective working relationships.Technology SkillsUse a variety of spreadsheet, word processing, database, and presentation software.Required Work ExperienceThree years related work experience including one year supervisory experience. Education cannot be substituted for supervisory experience.Required EducationMaster's degree.Preferred EducationDoctorate preferred.Physical RequirementsWork is performed in a standard office or similar environment.Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.Occasional lifting of objects up to 10 pounds.SafetySupervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.Salary Range (PG 13)$107,518 - $140,797Number of Openings:1Job Posting Close Date:June 11, 2026Clery ActAs required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.For direct access to the current Annual Security Report, visit . You may obtain a hard copy by contacting the Clery Compliance Officer ( View email address on click.appcast.io ). For an overview, see ACC's Clery Act website.DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job. #J-18808-Ljbffr Austin Community College