Sales Call Center Manager

Job Description

Job Description

Call Center Sales Manager

Onsite - No Remote

Schedule: Mon-Fri 8am-5pm, Occasional Saturdays

We’re seeking a driven, sales-minded professional to help build and lead our inside sales operation from the ground up. This role will begin as a hands-on individual contributor focused on outbound sales activity, lead generation, customer engagement, and process development, with a clear path into managing and scaling a call center team.

The ideal candidate is highly motivated, organized, and entrepreneurial — someone who thrives in a fast-paced environment, enjoys building structure, and understands how to drive results through both personal performance and team leadership.

Key Responsibilities

• Conduct outbound sales calls and follow-up activities to generate new business opportunities
• Build and maintain strong customer relationships through consistent communication
• Develop sales scripts, workflows, and call strategies to improve performance and efficiency
• Track sales activity, KPIs, and pipeline management within CRM systems
• Identify process improvements and help establish best practices for the inside sales function
• Collaborate with leadership to develop scalable call center operations
• Assist with recruiting, onboarding, and training future sales representatives
• Transition into a leadership role managing daily call center operations, team performance, coaching, and accountability
• Foster a high-energy, results-driven sales culture focused on growth and customer service

Ideal Background

• Inside sales, outbound calling, call center, or business development experience
• Strong sales mentality with a proven ability to influence and close
• Experience building processes or helping grow a team is highly preferred
• Leadership potential with the ability to motivate and coach others
• Comfortable working in a startup-style or evolving environment
• Strong communication, organization, and problem-solving skills
• CRM and sales tracking experience preferred

What We’re Looking For

This is an excellent opportunity for someone who wants to grow into leadership while remaining heavily connected to sales performance and team success. The right person will be excited about helping create the foundation of a high-performing inside sales and call center operation.

Great opportunity with a prominent leader in their industry! This is a highly sought after destination for most candidates!

Company Description

Great opportunity with a prominent leader in their industry! This is a highly sought after destination for most candidates!