Enterprise Vendor Services Manager

Managing a portfolio of high-value enterprise accounts, the full-time Enterprise Vendor Services Manager will ensure successful delivery of Vendor Compliance Services, drive service execution, and strengthen client relationships in a remote work environment. Key Responsibilities Serve as the primary point of contact for assigned enterprise and strategic clients, guiding them through their post-sales lifecycle Coordinate service delivery, oversee work completed by TPRM Specialists, and monitor progress to meet client expectations Collaborate with internal teams to support seamless service delivery and recommend process improvements aligned with industry trends Required Qualifications 4+ years of experience in customer success, account management, or a related client-facing role Experience managing enterprise-level or strategic accounts in a high-growth SaaS or B2B services environment Demonstrated experience working with C-Suite or senior leadership stakeholders Bachelor's degree or equivalent experience in a related field Experience supporting complex, multi-division, or multi-location clients