User Experience (UX) Designer

Position : User Experience (UX) Designer
Location : New York, NY
Duration : Fulltime

Job Description:
Must Have Technical/Functional Skills:

Primary Skills : User Experience (UX) Design, Product Design, Human-Centered Design, Behavioral Design, User Research & Usability Testing, Wireframing & Prototyping, Customer Journey Mapping, Interaction Design, Information Architecture, Design Systems & Component Libraries, Accessibility (WCAG Compliance) and Design Thinking


Secondary Skills : Figma, Adobe Creative Suite, AI-Assisted Design Tools, Product Strategy & Innovation, Data Analytics & User Behavior Analysis, Stakeholder Management, Agile / Scrum Methodologies, Workshop Facilitation, Cross-Functional Collaboration, Visual Design & Storytelling, Enterprise Digital Transformation, Team Mentoring & Leadership


Roles & Responsibilities:

• Extensive experience delivering UX solutions for large-scale enterprise and customer-facing platforms.
• Strong focus on improving customer satisfaction, user adoption, and operational efficiency through design excellence.
• Expertise in creating and maintaining design systems, component libraries, and accessibility-compliant experiences.
• Proven ability to drive innovation through design thinking, rapid prototyping, and data-driven decision-making.
• Effective communicator and design leader with experience influencing executive stakeholders and cross-functional teams

Responsibilities Include:

• Lead end-to-end UX design activities, including user research, journey mapping, wireframing, prototyping, and usability testing.
• Design intuitive and user-centered digital experiences that simplify complex business workflows and improve customer satisfaction.
• Collaborate closely with Product, Engineering, Business, and Marketing teams to define product strategy and deliver innovative solutions.
• Develop and maintain scalable design systems, component libraries, and accessibility-compliant design standards.
• Analyze user behavior, customer feedback, and journey analytics to make data-driven design decisions and optimize user experiences.
• Facilitate design workshops, stakeholder discussions, and product discovery sessions to identify opportunities and drive innovation.
• Mentor design teams and effectively communicate design concepts, recommendations, and business value to stakeholders and leadership

Operational Excellence & Monitoring:

• Implement monitoring and alerting using enterprise-grade tools (e.g., AppDynamics, Splunk, Dynatrace, SiteScope).
• Analyze incidents, perform root-cause analysis, and implement preventive measures. Application Support Analyst Page 2
• Maintain infrastructure documentation, SOPs, knowledge articles, and DR runbooks.

Qualifications:

• BA or BS degree in Information Technology, Computer Science, Finance, or a related discipline.
• Knowledge and hands-on experience with Capital Markets / Primary Markets deal execution is strongly required (5+ years preferable).
• Strong understanding of New Issue, Book Building, and Syndication workflows in Fixed Income and Equities.
• Prior experience providing desk-aligned production support in a trading floor or capital markets environment.
• Excellent troubleshooting skills; ability to resolve critical production issues quickly under pressure.
• Strong communication and relationship-building skills; able to interact confidently with front-office users.
• Knowledge of bond fundamentals and capital markets execution processes is mandatory.
• Ability to document workflows, create knowledge repositories, and provide effective training.
• Highly organized, detail-oriented, with the ability to manage multiple issues and requests simultaneously.
• Prior experience with vendor platforms for deal execution (e.g., Ipreo / Primary Portal / Dealogic) is a plus.