Credit Clerk

Job Description

Job Description

We are looking for a Credit Clerk to join our onsite team in Wisconsin. This contract opportunity is ideal for a credit and collections specialist who can quickly step in, reduce aging receivables, and resolve challenging account issues. In this role, you will support the overall health of accounts receivable by balancing collection efforts, account reconciliation, and customer service. The position offers a flexible 40-hour schedule in a collaborative environment.

Responsibilities:
• Oversee a portfolio of customer accounts and drive timely follow-up on outstanding balances to reduce delinquency.
• Review incoming payments and account activity to confirm cash postings are accurate and aligned with customer records.
• Prepare and apply credit adjustments in accordance with company guidelines and customer agreements.
• Create and deliver account statements to customers to support payment visibility and collection efforts.
• Respond to questions related to invoices, remittances, payment status, and credit activity with accuracy and courtesy.
• Investigate account discrepancies and work toward resolution by coordinating with internal partners across sales, billing, and cash application functions.
• Monitor payment patterns and identify risk areas that may require escalated collection action or further review.
• Maintain organized account documentation and uphold established credit and collection practices across supported business lines.• At least 2 years of experience in credit, collections, or accounts receivable support.
• Associate degree in accounting or a related field, or equivalent practical experience in place of formal education.
• Background in commercial collections and credit-related account management.
• Ability to review account activity, analyze balances, and summarize financial information accurately.
• Proficiency with Microsoft Office applications, especially Excel and reporting tools.
• Experience working with accounting or ERP systems, including Great Plains, is preferred.
• Strong attention to detail with the ability to manage multiple priorities in an onsite environment.