Customer Service Representative - Part Time

Transdev in Modesto, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. CBA Position $26.97 (Union Collective Bargaining Agreement Payscale) Starting pay $26.97 with progression to $29.33 over 4 years. Benefits Paid Sick Leave: 24 hrs per year and company holidays. Key Responsibilities Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor. Comprehensive understanding of policies and procedures. Meet or exceed established performance requirements. Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. Other duties as required. Qualifications High School Diploma, GED or equivalent. Computer literate. Excellent customer service skills. Ability to operate standard telephone system. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49CF R Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. #J-18808-Ljbffr