SAP Project Manager

SAP Project Manager

Project Manager responsible for creating, designing and conceptualizing strategic initiatives and programs that focus on process re-design and advancement of the various system capabilities within the Global Supply Chain, third party logistics vendors (3PL) and clients legacy systems. As the strategic technical lead, you will be the liaison between the business and internal/external systems contacts and will be required to create and foster collaboration between the business (all channels) and systems contacts. The successful candidate will need to create and innovate ideas that will meet corporate objectives, financial targets and timeliness across the supply chain SAP support model in the areas of planning, forward & reverse inventory & 3PL vendor management, wireless and/or wireline customer fulfillment and distribution centers.

Responsibilities:

• This position has responsibility for project managing several strategic projects and programs simultaneously across the various process and systems work streams.
• Lead will be responsible for driving strategies to align process and systems strategies with impacted (internal/external) teams with a strong focus on requirements gathering, testing, implementation and production validation of highly visible / high impact strategic and foundational programs.
• This person will be responsible for ensuring all training, knowledge transfer and organizational change management (OCM) activities are supported.
• This position leads, champions, develops, influences and fosters key relationships that are critical to the success of the Global Supply Chains strategic and transformational initiatives.
• The candidate must have excellent interpersonal skills, experience influencing peers, vendors, subject matter experts and executives within his/her own organization, as well as outside the organization.
• Preferred experience collaborating with Supply Chain planning and operations, Finance, Retail, Product Marketing, Engineering, Sourcing and Network teams.
• This position will also be accountable for providing strategic direction to impacted internal/external teams to resolve process and systems production support issues and escalations.
• Incumbent is required to have excellent working knowledge of the various Supply Chain SAP and legacy systems.
• The successful candidate must have the ability to rationalize root cause analysis data, create resolution strategies (process/systems) and provide guidance between peers, internal/external stakeholders and IT teams to minimize/resolve impacts to customer service levels.
• Candidate will ensure all customer and system impacts are resolved by impacted teams by conducting the necessary clean ups, process re-design, enhancements and through communications via the appropriate channel contacts.
• Testing and defect management experience is required on high impact systems integration programs.
• This position has no direct reporting resources but will be responsible for leading members on project teams; therefore, influencing and encouraging others to support projects over and above their BAU tasks is essential.
• Influencing change that impacts organizations outside of Global Supply Chain is a key part of this role.
• This position maintains on-going interaction with client groups and other functional areas relating to objectives, deliverables, resource allocation and related matters within the Global Supply Chain Systems and processes.
• This position leads business and functional requirements analysis, system design and interpretation, testing preparation and execution and implementation oversight.

Qualifications:

• Expert understanding and experience in Supply Chain disciplines and implementation of software solutions with a particular focus on implementing transformational initiatives (systems and process) and change management.
• Strong communication, analytical and strategic thinking skills.
• Ability to influence people and work with all levels of an organization.
• Ability to communicate with and influence senior management and leaders.
• Demonstrates advanced verbal and written communication and presentation skills.
• College degree or commensurate work experience is required. Experience in working with implementing projects across multiple stakeholder groups.
• Demonstrates strong background in systems such as SAP (IS Retail, IM, MM, MMFI, CCOM, LE Logistics Execution) Peoplesoft, Jira, CATs, ALM, Logility and JDA.
• Detailed knowledge and use of Office tools specifically including VISIO and MS Project. G-Suite experience is required.